Office & Facility Manager - VIE [F/M/X]

MANTU GROUP SA; Montreal; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Office Manager to enhance the workplace experience and ensure smooth office operations. This role emphasizes customer service and the creation of a positive environment, making you the face of the company. You'll be responsible for managing office supplies, coordinating events, and ensuring compliance with safety standards. If you thrive in a dynamic, international setting and have a passion for improving workplace efficiency, this opportunity is perfect for you. Join a diverse team committed to excellence and innovation in every interaction.

Qualifications

• Fluent in local language and English.
• Strong interest in Office Manager role.
• Mastery of generative AI is a plus.

Responsibilities

• Deliver a welcoming experience to employees and clients.
• Ensure compliance with data protection policies.
• Manage vendor relationships and office supplies.

Skills

Customer Service Orientation

Communication

Adaptability

Problem-Solving

Organizational Skills

Attention to Detail

Education

Bachelor's Degree

Tools

Microsoft Excel

Job description

Who are we?

Mantu is an independent international consulting player, founded in 2007.Bringing together expert and complementary brands, Mantu stands out for the breadth of its spectrum, responding to all business transformation challenges.

Its activities are divided into four practices:
Leadership & Advocacy, Technology, Digital Marketing & Experience, Total Talent Management.

A wide range of skills, all serving a single mission: connecting and powering companies with leading teams and technology to succeed faster and sustainably.

From its headquarters in Geneva, Switzerland, Mantu relies on a community of 12,000 talented people in more than 60 countries on 5 continents and has a turnover of 1billion euros.

Job description

As an Office Manager, you will be responsible for overseeing and enhancing various aspects of our office environment, with a strong emphasis on customer service and creating a positive workplace experience. You will act as an ambassador of Mantu, representing the company through your actions and interactions.

Key Responsibilities:

Workplace Experience:

• Deliver a welcoming and professional experience to employees, clients, and visitors.

• Assist HR with onboarding and offboarding processes.

• Maintain up-to-date office information and manage communications and mail delivery.

• Plan and coordinate onsite and offsite events.

Safety, Emergency Management, and Data Protection:

• Ensure compliance with Mantu Data Protection policies and standards.

• Manage the access control user database.

• Report and follow up on security incidents.

• Conduct maintenance activities for fire detection and extinguishment systems.

• Organize evacuation drills and other emergency management actions.

Cost Management, Office Services & Supplies:

• Ensure the availability of necessary supplies and services for smooth office operations.

• Evaluate supplier performance and manage vendor relationships.

• Analyze office P&L and budget, ensuring cost control.

• Oversee the inventory of laptops, mobiles, and other IT devices.

Facility Management:

• Maintain a clean and well-maintained office environment through proactive maintenance.

• Support fit-out and refurbishment projects.

Sustainability:

• Implement initiatives to reduce CO2 emissions and minimize energy and resource waste.

Your Profile:

• Fluent in the local language and English.

• Bachelor's degree.

• Strong interest in the Office Manager role.

• Expert-level proficiency in Microsoft Excel.

• Desire to work in a dynamic and international environment.
• Mastery of generative AI is a plus for improvingday-to-day productivity.

Essential Soft Skills:

• Customer Service Orientation: Strong focus on providing excellent service to internal and external stakeholders.

• Communication: Ability to convey information clearly and effectively to various stakeholders.

• Adaptability: Ability to remain flexible and perform well under pressure.

• Problem-Solving: Creative and proactive in finding solutions to challenges.

• Empathy: Understanding and addressing the needs and concerns of employees and clients.

• Organizational Skills: Efficient in managing multiple tasks and priorities.

• Attention to Detail: Ensuring accuracy and thoroughness in all tasks.

Nice to Have:

• Tech-Savvy: Comfortable with using and learning new technologies to improve office efficiency.

• Interest in AI Applications: Enthusiastic about leveraging AI to boost productivity and streamline processes.

• Project Management Skills: Experience in managing projects and coordinating with different teams.

As an ambassador of Mantu, you will embody the company's values and represent its commitment to excellence in every interaction

"Mantu Group is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability or other characteristics."