Office Coordinator

Pathways Serious Mental Illness Society; Vancouver; On-site; CAD 45,000; Full time

Job summary

Pathways Serious Mental Illness Society seeks an Office Coordinator in North Vancouver, offering a full-time role focused on administrative support, data management, and finance tasks. Ideal for organized individuals with non-profit experience. This position requires excellent communication skills and a commitment to quality, diversity, and confidentiality.

Qualifications

• Non-profit experience is an asset.
• Proficiency with MS Office, Teams, SharePoint, and Salesforce.
• Excellent relationship management skills.

Responsibilities

• Manage office operations, greet visitors, and handle communications.
• Prepare reports, assist with newsletters, and support event planning.
• Track expenses and process donations and invoices.

Skills

Organization

Attention to Detail

Relationship Management

Education

Three years administrative experience

Tools

MS Office

Salesforce

Canva

Job description

Direct message the job poster from Pathways Serious Mental Illness Society

37.5 hours / week – Permanent, Full-time)

Join the small and dedicated team at Pathways! Pathways Serious Mental Illness Society provides education and support to families and friends who have a loved one with a serious mental illness.

As a member of the Pathways team, the Office Coordinator will ensure the efficient day-to-day operation of the Society’s office and supporting staff and volunteers to be successful in delivering services to families and friends affected by serious mental illness.

Key Areas of Responsibility include :

Administrative Support

• Greet visitors and manage front desk operations, phone calls and emails
• Provide administrative support for meetings
• Prepare monthly administrative, member and donor reports
• Assist with monthly newsletter content or logistics
• Support grant research and application preparation and tracking
• Compile stats for board reports or fundraising appeals
• Help plan or prep for upcoming programs, events and campaigns
• Coordinate recruitment, registration and recognition of volunteers
• Help coordinate special events

Data Entry & Filing

• Input donation and membership data
• Upload documents and contact information to shared drives or Salesforce
• Monitor and renew licenses or subscriptions
• Ensure document retention policies are followed

Finance & Budget

• Submit invoices and track office expenses
• Support monthly budget reconciliation
• Scan and file receipts and records for audit
• Processes one-time and monthly donations, issues, email tax receipts, record members, donors and sponsors information on database
• Prepares deposit slips and makes the deposit at the bank
• Administers petty cash according to established policies and procedures

Qualifications & Experience

• Three years administrative experience (Non-profit experience is an asset)
• Demonstrated ability to be organized with an attention to detail
• Ability to organize workload, set priorities and work independently
• Commitment to quality, equality, diversity, and inclusion
• Proficient with MS Office, Teams, SharePoint, Canada Helps, Salesforce, Canva (Proficiency with AI an asset)
• Excellent relationship management skills (Volunteer coordination an asset)
• Previous experience applying for grants is an asset
• Ability to work efficiently and keep personal information confidential

This position is Monday to Friday from 9 am to 5 pm, based in our North Vancouver office (Lower Lonsdale). Some weekend and evening hours may be required. Salary $45,000 / year includes benefits.

Apply by June 4th with cover letter and resume toLiz Charyna, Executive Director [emailprotected]

315 1st Street West

Thank you for your interest.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Administrative

Mental Health Care

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