Office Coffee Route Driver Full Time

COMPASS GROUP CANADA; Port Coquitlam; On-site; CAD 29,000 - 33,000; Full time

Job summary

Compass Group Canada is seeking a Route Driver to maintain inventory, load and deliver products to micro markets, vending machines and OCS accounts across the Vancouver area. You will follow safety procedures, perform pre/post trip checks, and ensure timely service.

The role requires a valid Class 5 license, a clean driving record, ability to lift 50 lbs, and independent work ethic. Prior customer service experience is preferred, with 3 years driving experience ideal.

Qualifications

• Valid Class 5 driver’s license and a good driving record.
• 3 years driving experience required.
• Preferred 1–2 years in a customer service role or 1 year related experience.
• Must be able to lift 50 lbs.
• Ability to operate or learn material handling equipment (box truck, handcarts).
• Able to work independently, manage route and workload with minimal supervision.

Responsibilities

• Provide client and customer satisfaction in every aspect of job performance.
• Comply with company policies and administer as needed.
• Perform routine cleaning and sanitation of machines and equipment.
• Conduct minor service and adjustments on machines and report defects.
• Ensure daily route loading for scheduled micro markets and machines.
• Inform clients of new products or services and resolve complaints.
• Report client or customer complaints to supervisor promptly.
• Set up merchandise and sales promotion displays as needed.
• Manage receipts, invoices, delivery tickets, cash and product.
• Rotate products to ensure freshness and perform inventory checks.
• Keep the company vehicle clean and perform pre/post trip inspections.
• Perform all duties safely and professionally.
• Perform other duties as assigned.

Skills

Valid driver's license

Safe driving record

Customer service experience

Heavy lifting

Independently work

Equipment handling

Tools

Box truck operation

Job description

Job Summary

Maintaining proper inventory levels and product distribution for micro markets, vending machines and OCS.

Essential Duties and Responsibilities:

• Provide client and customer satisfaction in every aspect of job performance.
• Display a clear understanding of company policies and ability to administer as needed.
• Performs routine cleaning and sanitation of machines and other related equipment.
• Conducts minor service and adjustments on machines. When necessary, reports defective equipment to designated maintenance repair service operators or technician dispatcher.
• Prior to beginning each day’s route, ensure that truck is properly loaded with all product required to properly service all scheduled micro markets and machines following outlined operational procedures.
• Informs regular clients and customers of new products or services, listens to and resolves service complaints.
• Reports all client and/or customer complaints to immediate supervisor in a timely manner.
• Sets up merchandise and sales promotion displays or issues sales promotion materials to customers.
• Accountable for all receipt of goods, invoices, delivery tickets, cash received or collected and product.
• Perform product rotation to ensure freshness of products.
• Conducts inventory reconciliation in accordance with district procedures.
• Keep company vehicle clean and organized at all times; perform pre & post trip vehicle inspections.
• Perform all job functions in a safe and professional manner.
• Performs other duties as assigned.

Qualifications

Think you have what it takes to be one of our Route Drivers? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• Valid Class 5 driver’s license and good driving record.
• 3 years driving experience required.
• Preferred 1-2 years of experience in a customer service position, or a minimum of 1 year of related experience.
• Must be able to lift 50 lbs. on a consistent basis.
• Ability to operate or willingness to learn material handling equipment (box truck, handcarts, etc.)
• Able to work independently, responsible for route, work unsupervised 98% of the work day.

The hourly wage range for this position is $21 to $24. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.