OFC - Billing Assistant

The Fertility Partners Inc; Ottawa; On-site; CAD 29,000 - 34,000; Full time

Job summary

The Ottawa Fertility Centre is seeking a Billing Assistant to support the Finance team with accurate patient and third‑party billing, posting to OSCAR and NetSuite, and timely reconciliations. Reporting to the Finance Director, you will handle invoices, adjustments, and collections while maintaining PHIPA confidentiality and collaborating with clinical and admin staff.

The role requires 1–3 years of healthcare billing experience, strong attention to detail, and proficiency with Microsoft Office.

Qualifications

• Post-secondary education in Medical Administration, Business Administration, Finance, Accounting or a related discipline.
• 1–3 years of related billing or finance experience, preferably in healthcare.
• Experience with electronic billing systems.
• OSCAR and NetSuite experience is an asset.
• Knowledge of OHIP billing is preferred.
• Bilingualism (English/French) is an asset.

Responsibilities

• Prepare and process invoices, credit notes, and billing adjustments for OHIP, private-pay, and third-party insurance services.
• Accurately enter billing information into OSCAR, NetSuite, and other financial systems.
• Reconcile daily receipts including cash, debit and credit card payments with billing records.
• Maintain accurate accounts receivable and client billing records.
• Assist with monthly billing reconciliations, reporting and analyses.
• Investigate and resolve billing discrepancies.
• Respond to patient billing inquiries professionally.
• Prepare payment reminders and assist with collections.
• Collaborate with clinical and administrative departments.
• Maintain confidentiality in accordance with PHIPA.
• Follow all OFC policies, SOPs and applicable legislation.
• Perform other related duties as assigned.

Skills

Organizational skills

Analytical skills

Communication skills

Customer service

Microsoft Office

Teamwork

Prioritization

Education

Post-secondary education

Tools

OSCAR

NetSuite

Job description

Date Posted:

August 4, 2026

Expiry Date:

August 11, 2026

Job Number:

CUPE-06-2026

Department:

Finance

Position:

Status:

Temporary Full-Time (6 Month Term)

Salary Range:

$21.25 – $24.52 per hour (CUPE)

ABOUT THE OTTAWA FERTILITY CENTRE

The Ottawa Fertility Centre (OFC) is a state-of-the-art fertility treatment centre providing comprehensive diagnostic and treatment services to patients throughout Eastern Ontario. Accredited by Accreditation Canada, OFC is committed to excellence, innovation, patient-centred care, and continuous quality improvement. We are an equal opportunity employer that values diversity, teamwork, and employee growth and development.

POSITION SUMMARY

Reporting to the Finance Director, the Billing Assistant is responsible for the accurate and timely preparation, reconciliation, and processing of patient and third-party billing for services provided by the Ottawa Fertility Centre.

RESPONSIBILITIES AND DUTIES

• Prepare and process invoices, credit notes, and billing adjustments for OHIP, private-pay, and third-party insurance services.
• Accurately enter billing information into OSCAR, NetSuite, and other financial systems.
• Reconcile daily receipts including cash, debit and credit card payments with billing records.
• Maintain accurate accounts receivable and client billing records.
• Assist with monthly billing reconciliations, reporting and analyses.
• Investigate and resolve billing discrepancies.
• Respond to patient billing inquiries professionally.
• Prepare payment reminders and assist with collections.
• Collaborate with clinical and administrative departments.
• Maintain confidentiality in accordance with PHIPA.
• Follow all OFC policies, SOPs and applicable legislation.
• Perform other related duties as assigned.

QUALIFICATIONS

• Post-secondary education in Medical Administration, Business Administration, Finance, Accounting or a related discipline.
• One to three years of related billing or finance experience, preferably in healthcare.
• Experience with electronic billing systems.
• OSCAR and NetSuite experience is an asset.
• Knowledge of OHIP billing is preferred.
• Bilingualism (English/French) is an asset.

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent organizational and analytical skills.
• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office.
• Ability to work independently and as part of a team.
• Ability to prioritize multiple deadlines.

PHYSICAL REQUIREMENTS

• Ability to sit for extended periods.
• Frequent computer and telephone use.
• Occasional lifting up to 15 lbs.
• Ability to maintain concentration while multitasking.