ODSP Administrative Support Clerk (French-Speaking)

Ministry of Children, Community and Social Services Division:Ontario Disability Support Program (ODS; Hamilton; On-site; CAD 37,084 - 43,132; Full time

Job summary

A provincial ministry for children and social services in Hamilton, ON, seeks a Full-Time Customer Service Provider. This role involves providing clerical and administrative support, responding to inquiries, and processing financial payments. Candidates should possess advanced oral French, have strong organizational skills, and demonstrate experience in customer service. Knowledge of financial processes and office procedures will be essential. This position offers an hourly wage between $26.92 and $31.31.

Qualifications

• Must possess advanced oral French language skills.
• Knowledge of administrative procedures and routine office equipment.
• Understanding of financial processes and analytical skills.
• Proven customer service skills to handle a high volume of clients.
• Ability to organize workflow, assess priorities, and meet deadlines.

Responsibilities

• Provide clerical and administrative support services.
• Greet visitors and respond to electronic inquiries.
• Establish and maintain filing systems.
• Validate and determine the release of assistance payments.
• Coordinate team schedules and maintain calendars.

Skills

Oral French language skills

Administrative office procedures

Financial processes knowledge

Customer service skills

Communication skills

Organizational skills

Tools

Word

Excel

PowerPoint

Job description

A provincial ministry for children and social services in Hamilton, ON, seeks a Full-Time Customer Service Provider. This role involves providing clerical and administrative support, responding to inquiries, and processing financial payments. Candidates should possess advanced oral French, have strong organizational skills, and demonstrate experience in customer service. Knowledge of financial processes and office procedures will be essential. This position offers an hourly wage between $26.92 and $31.31.