Ocean Export Agent

Expeditors International; Calgary; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading logistics company is seeking an Ocean Department employee responsible for ensuring the timely movement of freight and documentation. This role requires strong organizational skills, attention to detail, and effective communication, along with a passion for a career in supply chain and logistics. The company emphasizes professional growth and offers excellent benefits, including paid vacation and a training program.

Benefits

Paid Vacation, Holiday, Sick Time

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development Program

Qualifications

• 6 months to 1 year related experience/training or equivalent combination of education.
• Proficient computer skills with solid data entry accuracy.
• Fluent in English, both written and verbal.

Responsibilities

• Ensure timely and accurate movement of freight and information.
• Prepare, handle, and process documentation including ocean bills.
• Communicate effectively with customers and vendors.

Skills

Organizational Skills

Attention to Detail

Effective Communication

Education

High School Diploma or equivalent

Tools

Excel

Word

PowerPoint

Job description

We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.

• 15,000 trained professionals
• 250+ locations worldwide
• Globally unified systems

Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Department.

Major Duties and Responsibilities :

Prepare, handle, and process documentation- including house and master ocean bills, commercial documents, and customs / regulatory documents. Understand customer’s procedures and maintain updated internal DLSOPs.

Track and Trace shipments.

Accurate and timely data entry into our operating system.

Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through

high volume of email, phone, instant message, and in person.

Monitor reports.

Accurate and timely client billing.

Contribute to maintaining strong vendor relationships- carriers, trucking companies, and others.

Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements.

Meet key performance indicators to support department, branch, product, and company goals.

Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.

Qualifications

6 months to 1 year related experience and / or training; or equivalent combination of education and experience

Strong organizational and prioritization skills are critical. Attention to detail is a top priority.

Understanding of ocean documentation process an asset

Effective interpersonal skills- including proven abilities to listen, comprehend, and to communicate clearly and

concisely both verbally and in writing.

Proficient computer skills- solid data entry with high accuracy rate, email, internet, Excel, Word, PowerPoint.

Fluent in English, both written and verbal

Desire for a career in supply chain / logistics.

Must be legally authorized to work for any employer in Canada

Additional Information

Expeditors offers excellent benefits :

• Paid Vacation, Holiday, Sick Time
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program