Ocean Export Agent

Expeditors; Calgary; On-site; CAD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a detail-oriented individual to join their Ocean Department. This role involves ensuring the timely and accurate movement of freight while providing exceptional customer service. You will be responsible for processing documentation, tracking shipments, and maintaining strong vendor relationships. With a focus on professional growth, this company offers excellent benefits and opportunities for career advancement in the dynamic field of supply chain management. If you have a passion for logistics and a desire to contribute to a collaborative team, this position is perfect for you.

Benefits

Paid Vacation

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development Program

Growth Opportunities

Employee Referral Program Bonus

Qualifications

• 6 months to 1 year of related experience or training.
• Strong organizational skills and attention to detail are critical.

Responsibilities

• Ensure timely movement of freight and information within the Ocean Department.
• Prepare and process documentation including ocean bills and customs documents.

Skills

Organizational Skills

Attention to Detail

Effective Communication

Data Entry

Understanding of Ocean Documentation

Education

High School Diploma or Equivalent

Related Experience in Logistics

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.

• 15,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems

Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Department.

Major Duties and Responsibilities:

Prepare, handle, and process documentation- including house and master ocean bills, commercial documents, and customs/regulatory documents. Understand customer’s procedures and maintain updated internal DLSOPs.

Track and Trace shipments.

Accurate and timely data entry into our operating system.

Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through
high volume of email, phone, instant message, and in person.

Monitor reports.

Accurate and timely client billing.

Contribute to maintaining strong vendor relationships- carriers, trucking companies, and others.

Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements.

Meet key performance indicators to support department, branch, product, and company goals.

Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.

Qualifications

6 months to 1 year related experience and/or training; or equivalent combination of education and experience

Strong organizational and prioritization skills are critical. Attention to detail is a top priority.

Understanding of ocean documentation process an asset

Effective interpersonal skills- including proven abilities to listen, comprehend, and to communicate clearly and
concisely both verbally and in writing.

Proficient computer skills- solid data entry with high accuracy rate, email, internet, Excel, Word, PowerPoint.

Fluent in English, both written and verbal

Desire for a career in supply chain/logistics.

Must be legally authorized to work for any employer in Canada

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus