Nordic Groups & Lessons Coordinator | Unlimited Access

Cypress Mountain; West Vancouver; On-site; CAD 26,000 - 37,000; Full time

Benefits offered by this job

Unlimited mountain access

Free lessons

Team member discounts

Reciprocal mountains access

Fun team events

Job summary

Cypress Mountain is seeking a Nordic School Groups & Lessons Coordinator to help manage school group bookings, lesson schedules, and daily logistics for Nordic programs. You will work closely with the Nordic Ski School Manager to ensure smooth operations for guests and teams.

Ideal candidates have 1+ years in a coordinative role, strong communication, and a passion for helping guests enjoy winter activities at Cypress Mountain.

Qualifications

• 1+ years in supervisory or coordinator role; hospitality or guest service experience is an asset.
• Commitment to providing a friendly, welcoming guest experience.
• Excellent written and verbal communication skills.
• Strong organization and record-keeping abilities.

Responsibilities

• Provide friendly, efficient guest service and information on Nordic programs.
• Coordinate group bookings, lesson schedules, and payments.
• Respond to phone and email inquiries promptly and professionally.
• Maintain accurate records and communications with organizers.
• Assist with check-in and front-line support for guests and groups.
• Support Nordic Ski School Manager with admin tasks and safety paperwork.
• Promote school group programs and maximize booking opportunities.

Skills

Guest service

Communication

Organizational skills

Team coordination

Multitasking

Education

High School diploma

Tools

Microsoft Office

Booking systems

Job description

Cypress Mountain is seeking a Nordic School Groups & Lessons Coordinator to help manage school group bookings, lesson schedules, and daily logistics for Nordic programs. You will work closely with the Nordic Ski School Manager to ensure smooth operations for guests and teams.

Ideal candidates have 1+ years in a coordinative role, strong communication, and a passion for helping guests enjoy winter activities at Cypress Mountain.