Night Auditor - Swissotel Living Bodrum

Accor Hotels; Victoria; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in hospitality is seeking a detail-oriented Night Auditor to ensure accurate financial reporting and guest satisfaction. In this role, you will audit and balance various hotel areas, prepare daily reports, and provide exceptional guest relations. This position offers a unique opportunity to work in a dynamic environment where your contributions directly impact the guest experience. If you are passionate about hospitality and have a knack for numbers, this role is perfect for you. Join a team that values growth and learning while you explore the limitless possibilities in the hospitality industry.

Qualifications

• Accounting background preferred but not required.
• Excellent guest relations and telephone etiquette skills.
• Ability to operate a PC, cash register, and calculator.

Responsibilities

• Audit and balance food and beverage outlets' cash and credit operations.
• Prepare and input statistics for daily reports.
• Supervise 3rd shift staff and perform front desk duties.

Skills

Guest Relations

Accounting Skills

Communication Skills

PC Proficiency

Attention to Detail

Education

High School Diploma

Tools

Cash Register

Calculator

PC

Job description

Company Description

Why work for Accor?
We are much more than a global leader. We welcome you as you are and you can find a job and a brand that matches your personality.
We support you to grow and learn every day, making sure that work gives purpose to your life, so that during your journey with us, you can continue to explore the limitless possibilities of Accor.
By joining Accor, every chapter of your story is yours to write and together we can imagine the hospitality of tomorrow. Discover the life that awaits you at Accor, visit https://careers.accor.com/.
Do what you love, take care of the world, dare to challenge the status quo! #BELIMITLESS.

Job Description

Reports To: Night Manager/Front Office Manager

General Purpose: Audit, balance, and report on various hotel areas (e.g., food and beverage outlets, rooms/front desk, gift shop) to ensure accurate, timely information, adherence to policies, and fraud prevention.

Job Responsibilities:

1. Audit, balance, and report on all food and beverage outlets' cash and credit operations, including checks, over/short figures, deposits, house charges, promotional materials, and postings, resetting registers for accuracy.
2. Audit, balance, post, and report on the front desk, including room charges, phone calls, folios, corrections, adjustments, taxes, disputed charges, over/short figures, and deposits, ensuring proper cash handling.
3. Audit, balance, prepare, verify, and report on room information for performance monitoring.
4. Prepare and input statistics and income journal sheets for daily reports.
5. Balance and close all bank ticket codes.
6. Run the night audit final to ensure all revenues are balanced nightly.
7. Perform duties of a Front Desk Agent/Bellman, including check-ins and check-outs.
8. Compile guest email addresses for comment cards and market research.
9. Track guest issues in a master Guest Response Log, create a 'Flash Report' of hotel and restaurant activity, and distribute to staff.
10. Supervise 3rd shift staff, including contracted security.
11. Attend quarterly Night Staff meetings with management.
12. Perform other duties as assigned by supervisors or managers.

Qualifications

• Accounting background preferred but not required.
• Ability to operate a PC, cash register, and calculator.
• Ability to compile facts and figures.
• Excellent guest relations and telephone etiquette skills.
• Moderate hearing for communication with guests.
• Good vision for viewing screens.
• Strong verbal communication skills.
• Good reading and literacy skills for reports and numbers.
• Ability to lift files/papers up to 5 lbs. and luggage up to 50 lbs.
• Mobility to move within hotel areas 15-20% of the time.
• No continuous standing, climbing, or driving required.
• Proficiency with computer, telephone, cash register, calculator (~90-95% of work time).
• Must pass background check.
• High school diploma or equivalent.