Night Audit Manager

Easton's Group of Hotels; Kingston; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in hospitality is seeking a detail-oriented Night Audit Manager to oversee guest service and night audit operations. This role offers a chance to thrive in a fast-paced environment while ensuring smooth overnight operations and guest satisfaction. With a focus on career growth and a collaborative culture, you'll be part of a dedicated team that values exceptional service. Enjoy competitive compensation, health insurance, and various employee perks, all while working in the vibrant heart of downtown Kingston. If you're passionate about hospitality and leadership, this opportunity is perfect for you!

Benefits

Registered Retirement Savings Plan (RRSP)

Periodic gifts

Staff appreciation events

Health insurance

Travel discounts at Marriott properties

Qualifications

• Customer service experience essential; previous hospitality experience preferred.
• Ability to lift up to 50 pounds and perform physical tasks.

Responsibilities

• Audit and balance daily revenues for room, food, and beverage.
• Supervise overnight operations, ensuring guest satisfaction and compliance.
• Handle guest service responsibilities and collaborate with other departments.

Skills

Strong communication

Basic math skills

Computer skills

Familiarity with Opera or similar hotel systems

Education

High school diploma or equivalent

Some college preferred

Job description

Job Description

Are you a detail-oriented professional with a passion for hospitality and accounting? The Kingston Marriott Hotel is seeking a Night Audit Manager to oversee our guest service and night audit operations. If you're a strong leader who thrives in a fast-paced environment and enjoys ensuring smooth overnight operations, we’d love to have you on our team!

Why Work with Us?

• Career Growth Opportunities: We invest in your development through training, mentorship, and promotion opportunities within the Marriott brand.
• Prime Location: Work in the vibrant heart of downtown Kingston, surrounded by the city’s best attractions.
• Employee Perks: Enjoy benefits such as a Registered Retirement Savings Plan (RRSP), periodic gifts, and staff appreciation events.
• Collaborative Culture: Join a supportive and dedicated team committed to delivering exceptional guest experiences.
• Competitive Compensation: Along with a great salary, you’ll benefit from health insurance, travel discounts at Marriott properties, and more.
  
  

Job Overview

As Night Audit Manager, you’ll supervise and manage guest service and night audit operations, ensuring guest satisfaction and hotel profitability. You’ll oversee critical financial processes, ensure compliance with policies, and act as the point of contact during overnight hours.

Duties and Responsibilities

• Audit and balance daily room, food and beverage, and telephone revenues.
• Prepare and review variance, market segmentation, and other accounting reports.
• Supervise overnight operations, including guest services, reservations, and security.
• Ensure staff have proper training, tools, and support to perform their duties effectively.
• Resolve discrepancies, handle cash floats, and make cash deposits.
• Act as the system liaison during overnight hours and address any system failures.
• Perform duty management tasks, ensuring hotel policies and guest satisfaction standards are upheld.
• Handle guest service responsibilities, including reservations and addressing inquiries.
• Collaborate with other departments to ensure smooth communication and operations.
  
  

Qualifications and Requirements

• Education: High school diploma or equivalent required; some college preferred.
• Experience: Customer service experience essential; previous hospitality experience preferred.
• Skills: Strong communication, basic math, and computer skills. Familiarity with Opera or similar hotel systems is an asset.
• Physical Requirements: Ability to lift up to 50 pounds, move around public areas, and perform tasks involving bending, stooping, and kneeling.
• Schedule: Must be available to work nights, weekends, and holidays.