Night Audit Front Desk Agent

John Ross & Sons Ltd.; Halifax; On-site; CAD 37,440 - 48,000; Full time

Benefits offered by this job

Weekly pay

Career growth opportunities

Supportive team environment

Job summary

Seasons Inn Halifax is seeking a night audit front desk attendant to welcome guests, process check-ins and check-outs, and balance the day’s cash. You will manage reservations, coordinate with housekeeping, and provide courteous service in a fast-paced environment.

The role requires weekend and holiday shifts, strong attention to detail, and effective communication with guests and staff. Weekly pay is provided with a welcoming, team-oriented atmosphere.

Qualifications

• Prior experience in hospitality or hotel front desk is an asset.
• Strong written and verbal communication skills.

Responsibilities

• Guest Check-In and Check-Out: manage check-in/out processes and verify guest information.
• Greet guests with courtesy; address inquiries and resolve complaints to ensure satisfaction.
• Reservations Management: handle reservations via phone, email, and online systems; confirm bookings and cancellations.
• Administrative Tasks: manage phone calls, guest records, and balance cash at end of shift.
• Coordinate with housekeeping to ensure seamless service.

Skills

Hospitality front desk experience

Strong communication

Shift flexibility

Attention to detail

Physical stamina

Independent work

Job description

About us:

Seasons Inn Halifax is a locally owned and operated motel providing clean, comfortable, and affordable stays in a highly convenient Halifax location. Our team is dedicated to delivering friendly, reliable service and maintaining a positive, supportive workplace where everyone's contributions are valued. If you're looking for a new role as a night audit front desk attendant and want to join a team that cares about hospitality, teamwork, and creating a great stay for every guest, Seasons Inn is the place for you!

What's in it for you:

• Opportunities for career growth
• A fun, Supportive, and inclusive team environment
• Pay issued weekly ($18/hour)

Primary Responsibilities and Duties:

• Guest Check-In and Check Out - Efficiently manage the check in/out processes, verify guest information and process payments accurately.
• Greet all guests in a courteous and efficient manner upon arrival, address inquiries and requests promptly, and resolve complaints to ensure guest satisfaction.
• Reservations Management - Handle all reservations through various channels including phone, email and online booking systems. Confirm bookings, adjustments; and manage cancellations.
• Administrative Tasks - Perform clerical duties such as managing phone calls, maintaining guest records, and balancing cash and financial reports at the end of each shift.
• Work closely with housekeeping to ensure seamless service delivery and address guest needs.

What you Bring to the Table:

• Prior Experience in hospitality or hotel front desk is an asset
• Work diligently to ensure seamless service delivery and address guest needs.
• Ability to work a variety of shifts including weekends and holidays.
• Strong attention to detail
• Communication Skills - Strong written and verbal communication skills to interact effectively with guests and staff.
• Ability to work in a fast-past environment independently, with minimal supervision.
• Ability to stand, walk, bend, kneel, stretch, twist, and reach for extended periods

*Due to high volume, only those selected for an interview will be contacted.*

*Applicants must be authorized to work in Canada. We are unable to sponsor or take over sponsorship of an employment Visa currently.*

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