New Home Technician - Warranty

Jobvite, Inc.; Milton; On-site; CAD 41,000 - 52,000; Full time

Job summary

Mattamy Homes Canada is seeking a New Home Technician in Milton, Ontario to perform warranty service repairs for homeowners. The role requires several years of residential/commercial construction experience and proficiency in carpentry, drywall and painting.

English reading/writing at a basic level is needed, with strong organizational skills for coordinating trades and materials. The position offers hourly compensation with vehicle/tools allowance and eligibility for Mattamy’s annual bonus

Qualifications

• Several years’ experience in residential / commercial construction or renovations.
• Proficiency in multiple trades such as carpentry, drywall and painting.
• Must be able to read and write in English at a basic level.

Responsibilities

• Complete warranty service repairs for homeowners.
• Review service warranty lists with homeowners and explain items to be rectified immediately.
• Advise on assigning work to trades for later dates.
• Obtain homeowners' signature on completed items.
• Perform repairs including finishing, drywall, painting, and clean up.
• Review work orders daily and follow up with homeowners to ensure completion.
• Prepare materials required for service work before visiting the home.
• Meet with supervisor to discuss work completed and future assignments.
• Provide weekly list of required materials to supervisor.

Skills

Carpentry

Drywall

Painting

Tools

Power tools

Hand tools

General construction equipment

Job description

Role: New Home Technician - Warranty

Location: Milton, Ontario

Company: Mattamy Homes Canada

Department: Warranty Service, Homebuilding

Employment Type: Full-Time

Reports to: Warranty Service Manager

When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centred on a foundation of great people, because our team is as solid as they come. At Mattamy, we are optimistic, hardworking and supportive. Together we learn and grow as we strive to create a positive impact in the homebuilding industry. Contributing to the Mattamy Way means being surrounded by caring people who encourage you to be exactly who you are. It means your opinion is invited and your contributions count. And it means a career filled with pride, knowing you’re part of an environmentally-conscious, action-oriented organization with big plans for the future. The opportunity to bring the future of living to homeowners based on what Canadians value is exciting – and we’re making it happen.

Learn more about what makes working at Mattamy special and our award-winning culture.

What we offer

As the New Home Technician in our Warranty Department, you will adhere to generally accepted building practices and the high standards of Mattamy, while keeping with our mission of providing The Best Homeowner Experience. The New Home Technician, Warranty completes warranty service repairs for homeowners.

What you’ll do

• Completing warranty service work which includes:
  • Reviewing service warranty lists with homeowners; explaining which item will be rectified immediately & why.
  • Advising of process to assign work to trades at a later date.
  • Obtaining homeowners signature on completed items.
  • Performing various repairs: i.e.: finishing, drywall, painting and clean up.
• Reviewing work orders on a daily basis and follow-up with homeowners to ensure work is complete.
• Preparing materials required to complete service work prior to visiting homeowner.
• Meeting with direct supervisor at designated time to discuss work completed and work to be assigned to trades.
• Providing a list of required materials and supplies to direct supervisor on weekly basis.

What you bring

• Several years’ experience in residential / commercial construction or renovations or repairs.
• Knowledge of and demonstrated proficiency in multiple trades functions such as carpentry, drywall, painting, etc. is a requirement, as is knowledge of various tools and equipment.
• Must have the ability to read and write in the English language at a basic level.
• Ability to coordinate several simultaneous tasks while maintaining a positive attitude and a flexible work style.
• Self-motivated with ability to work well independently.
• Must be punctual, reliable, and possess an excellent work ethic.
• General computer skills required.
• Excellent customer service skills in dealing with homeowners.
• Must have a valid driver’s license and reliable transportation.

Compensation

Hourly with Allowance & Bonus:

The expected wage range for this position is $30 - 38.00 per hour. Actual pay may vary depending on your job-related knowledge, competencies, and skills.

In addition to an hourly wage, you will receive compensation for vehicle usage, tools and safety equipment.

You are also eligible to participate in Mattamy’s annual bonus program which gives you the opportunity to increase your total compensation if business and individual goals are achieved.

Who we are

Mattamy Homes is the largest family-owned homebuilder in North America, with 40-plus years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.

Be yourself. We want it that way.

At Mattamy, we're passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. From how we build our teams to cultivating our leaders, we're on a journey toward a welcoming, barrier-free culture for everyone.

Mattamy Homes Canada is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us on your application and we will work with you to meet your needs.

Mattamy companies may use artificial intelligence (AI) tools to support our hiring process, including to help screen or assess candidates along the way. These tools work behind the scenes, while people remain at the heart of every hiring decision.

Qualified applicants for this existing vacancy will be contacted directly by the Talent Acquisition team.