New Business Coordinator, Life Insurance

Mnp; Vancouver; On-site; CAD 55,000 - 65,000; Full time

Benefits offered by this job

Group pension plan

Bonus programs

Flexible benefits

Professional development assistance

Job summary

MNP in Vancouver seeks a New Business Coordinator for Life Insurance to support underwriters and policy service teams. You will manage applications from submission to policy placement, coordinating with advisors, clients, and carriers to ensure timely processing.

The role emphasizes organization, accuracy, and proactive communication. LLQP is a plus; proficiency with Microsoft Office and CRM systems is expected.

Qualifications

• Experience in life insurance underwriting, new business, policy service, or financial services admin is preferred.
• Strong organizational and multitasking abilities with meticulous follow-up.
• Proficient in Microsoft Office and CRM systems; knowledge of Canadian life insurance processes is an asset.

Responsibilities

• Manage life insurance applications from submission through policy issue and settlement.
• Order and track underwriting requirements including medicals and reports.
• Follow up with carriers, advisors and clients to keep files progressing.
• Review applications for completeness and accuracy prior to submission.
• Prepare cover letters and supporting docs for complex cases; maintain CRM notes.
• Handle Year-End reporting as needed.
• Coordinate policy delivery and documentation; assist with policy changes and updates.
• Respond to inquiries regarding underwriting status and policy administration.

Skills

Organizational skills

Communication skills

Attention to detail

Multi-tasking

CRM proficiency

Education

LLQP preferred

Tools

Microsoft Office

CRM systems

Job description

New Business Coordinator, Life Insurance

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

Make an impact with our Life Insurance Underwriting & Policy Service team as a New Business Coordinator. We are looking for a detail-oriented and client-focused individual to join our underwriting and policy service team. This role is ideal for someone who enjoys dealing with processes, communicating with advisors and insurance carriers, and helping move life insurance applications from submission through to policy placement.

The successful candidate will play a key role supporting advisors, clients, and insurance carriers throughout the underwriting process while ensuring a high level of professionalism, organization, and responsiveness.

Responsibilities

New Business & Underwriting Support

• Manage life insurance applications from submission through policy issue and settlement
• Order and track underwriting requirements, including medicals, APS reports, financial documentation, and inspections
• Follow up regularly with insurance carriers, advisors, clients, and underwriting teams to ensure files continue progressing
• Review applications for completeness and accuracy prior to submission
• Assist in preparing cover letters and supporting documentation for complex underwriting cases
• Maintain accurate notes and updates within CRM and carrier systems
• Year-End reporting as needed

Policy Service & Client Support

• Coordinate delivery requirements and policy placement documentation
• Assist with policy changes, beneficiary updates, ownership changes, and other in-force service requests
• Respond to advisor and client inquiries regarding underwriting status and policy administration
• Work closely with advisors to prioritize urgent cases and manage timelinesHelp maintain an organized and efficient workflow across multiple carriers and cases

Administrative & Team Support

• Maintain tracking systems for pending underwriting and outstanding requirements
• Prepare reports and status updates for advisors
• Build and maintain strong working relationships with insurance carrier representatives
• Support ongoing improvements to underwriting and service processes

Skills and Experience

• Previous experience in life insurance underwriting, new business, policy service, or financial services administration preferred
• Strong organizational skills and ability to manage multiple priorities simultaneously
• Excellent communication and follow-up skills
• Detail-oriented with strong accuracy and problem-solving abilities
• Comfortable working in a fast-paced professional environment
• Proficiency with Microsoft Office and CRM systems
• Knowledge of Canadian life insurance products and underwriting processes is considered a strong asset
• Life License Qualification Program (LLQP) preferred

Ideal Candidate

The ideal person is proactive, organized, and comfortable taking ownership of files. They enjoy working behind the scenes to help advisors and clients have a smooth experience and understand the importance of responsiveness and attention to detail in a professional services environment.

MyRewards@MNP

With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, overtime banking hours, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible 'Dress For Your Day' environment, firm sponsored social events and more!

The salary range for this position is $55,000 - $65,000. Compensation is determined based on individual skills and relevant experience.

Diversity@MNP

We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!