Network Technician, Bell Aliant

Bell Canada; Sussex; On-site; CAD 45,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Network Technician, where you'll play a crucial role in maintaining and repairing essential network equipment. This position offers the opportunity to work with cutting-edge technologies while ensuring customer satisfaction through exceptional service. Enjoy a comprehensive benefits package, including medical, dental, and mental health support, all while being part of a diverse and inclusive team. If you are passionate about technology and customer service, this is the perfect opportunity for you to thrive in a dynamic environment.

Benefits

Comprehensive benefits package

35% discount on services

Flexible work hours

Mental health support

Dental and vision coverage

Qualifications

• Completion of a recognized technical program in engineering or computing.
• Valid IT certifications like CISCO, CompTIA, or Microsoft.

Responsibilities

• Maintain and repair network-related equipment and cellular sites.
• Provide technical assistance and ensure customer satisfaction.

Skills

Analytical skills

Verbal and written communication skills

Computer skills (Outlook, Excel, Word)

Interpersonal skills

Multi-tasking abilities

Planning and organizing skills

Education

Electrical/Electronic Engineering or Computer Technology Program

IT Industry Network Certifications (CISCO, CompTIA, Nortel, Microsoft)

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

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At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions, and seamless customer experiences. All developed and delivered by #TeamBell members, we’re always looking for skilled and experienced individuals.

We value diversity and foster an inclusive community where all team members can succeed. Through our environmental, social, and governance initiatives, you will feel good about the impact you make—enhancing everyday life as people connect, work, learn, and play.

Join us. You belong at Bell.

Be a critical part of our Customer Operations team, which delivers world-class service, maintains thriving customer relationships, and provides valuable experience in addressing inquiries, offering technical assistance, processing orders, managing accounts, and ensuring customer satisfaction.

Network Technicians are involved in testing, commissioning, operating, maintaining, repairing, and surveilling network-related equipment, cellular and radio sites, hardware, software, customer premises equipment, and other related tools.

Education Requirements

Successful completion of an electrical/electronic engineering or computer technology program at a recognized technical institute or a university science degree in engineering, computing, or a relevant field.

OR

Current valid IT industry network certifications such as CISCO (CCENT or higher), CompTIA Network+, Nortel (NCSS or higher), and/or Microsoft.

Ability Requirements of the Position

Physical

• Climb poles daily using ladders, spurs, and tools
• Good color vision
• Lift heavy equipment
• Sit for long periods, wearing a headset, working with a computer, and using a 10-button telephone simultaneously
• Travel over rough terrain
• Work effectively at heights

Skills/Knowledge

• Analytical skills
• Verbal and written communication skills
• Computer skills: Outlook, MSN, Intranet/Internet, Microsoft Excel, Word
• Interpersonal skills
• Multi-tasking abilities
• Planning and organizing skills

Other

• Possibility of flying in helicopters and fixed-wing aircraft to remote locations and oil rigs
• Travel using various transportation modes in all weather conditions
• Valid Driver's License

#EmployeeReferralProgram

Additional Information:

• Position Type: Union
• Job Status: Regular - Full Time
• Job Location: Canada : New Brunswick : Sussex
• Work Arrangement: Full-time in-office (onsite work required)
• Application Deadline: 05/14/2025

For hybrid work arrangements, candidates must be based in Canada and report to a Bell office at least 3 days a week. Bell offers flexible work hours to support work-life balance.

Please apply directly online. Applications via email will not be accepted.

We prioritize caring for our team members, offering a comprehensive benefits package, including medical, dental, vision, and mental health support tailored to individual needs. As a Bell employee, enjoy a 35% discount on services and exclusive partner offers.

We celebrate diversity and are committed to providing equal opportunity. If accommodations are needed during the hiring process, contact us confidentially at [e-mail] or via our accessibility channels. We may use AI to assess applications; review our privacy policy for details.