Network Technician, Bell Aliant

Bell; Summerside; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Network Technician to join their Customer Operations team. This role involves ensuring customer satisfaction through technical assistance and maintenance of network equipment. You'll work with cutting-edge technologies in a supportive and diverse environment, contributing to meaningful initiatives that enhance connectivity for Canadians. If you are passionate about technology and customer service, this is an exciting opportunity to grow your career while making a positive impact.

Benefits

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

35% discount on services

Qualifications

• Completion of electrical/electronic engineering or computer technology program.
• Valid IT industry network certification like CISCO or CompTIA Network+.

Responsibilities

• Testing, commissioning, operation, maintenance, and repair of network equipment.
• Providing technical assistance and managing customer accounts.

Skills

Analytical skills

Communication skills

Computer skills

Interpersonal skills

Problem solving skills

Project management skills

Time management skills

Education

Electrical/Electronic Engineering

Computer Technology

IT Industry Network Certification

Job description

Bell Summerside, Prince Edward Island, Canada

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Bell Summerside, Prince Edward Island, Canada

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Req Id: 423707

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

Be a critical part of our Customer Operations team, which delivers world-class service and maintains thriving relationships with Bell customers. You will gain valuable experience and insights that you’ll use to address inquiries and concerns, provide technical assistance, process orders and service requests, manage customer accounts and ensure overall customer satisfaction.

As part of our team, will be at the heart of our customers’ experiences.

Description

Network Technicians are employees engaged in the testing, commissioning, operation, maintenance, repair, and surveillance of network related equipment, cellular and radio sites, and a variety of related equipment including hardware, software, equipment on customer premises and other associated equipment.

Education Requirements

Successful completion of either an electrical/electronic engineering or computer technology program at a recognized technical training institute or a university science degree in engineering, computers or other relevant field

OR

Currently holds a valid IT industry network certification such as CISCO (CCENT or higher), CompTIA Network+ Qualification, Nortel (NCSS or higher) and/or Microsoft

Ability Requirements Of The Position

Physical

• Climb poles on a daily basis (using ladders, spurs and other tools)
• Good colour vision
• Lift heavy equipment
• Sitting for long periods of time, wearing a headset, working with a computer and using a 10 button telephone set, simultaneously
• Travel over rough terrain
• Work effectively aloft
  
  

Skills/Knowledge

• Analytical skills
• Communications skills: verbal and written
• Computer skills - Email: Outlook and MSN, Intranet/Internet, Microsoft Excel, Microsoft Word
• Interpersonal skills
• Keyboarding skills
• Multi-task skills (i.e. think/listen/type and think/talk/type)
• Planning and organizing skills
• Problem solving skills
• Project management skills
• Time management skills
  
  

Other

• Flying in helicopters and fixed wing aircraft to remote locations and oil rigs may be required
• Travel using various modes of transportation in all kinds of weather
• Valid Driver's License
  
  

#EmployeeReferralProgram

Additional Information

Position Type: Union

Job Status: Regular - Full Time

Job Location: Canada : Prince Edward Island : Summerside

Work Arrangement: Full-time in office (meaning that you will be required to perform your work on-site)

Application Deadline: 05/10/2025

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you’ll feel valued, respected and supported as you grow and reach your full potential.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, PE, Summerside

Bell, one of Canada's Top 100 Employers.

423707

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting, Telecommunications, and Wireless Services

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