Network & Systems Support Specialist Trainee CANADA

CLAAS Industrietechnik GmbH; Regina; On-site; CAD 45,000 - 55,000; Full time

Job summary

CLAAS of America Inc. is offering a Network & Systems Support Specialist Trainee CANADA program in North America. The role combines hands-on IT work with specialized development opportunities within the NA IT Department.

The trainee installs, modifies, and repairs PC hardware/software, provides user training, analyzes regional issues, and coordinates with IT resources to resolve problems across North America.

Qualifications

• BS in Computer Science, MIS or similar field.
• 2 years of relevant work experience preferably in an industrial environment.
• Good knowledge of WANs and LANs (WIFI, TCP/IP, Switching/Firewalls and Routing).
• Working knowledge of DHCP, DNS, and Microsoft servers.
• Basic working knowledge of backup procedures.
• Creative and systematic technical problem-solving skills.

Responsibilities

• Supports North America IT needs across the business entities, including deployment of new sites and equipment.
• Coordinates with CLAAS Global IT resources to resolve local and regional problems.
• Manages inbound/outbound logistics of computing equipment.
• Supports asset management solutions and standardization across North America sites.
• Provides professional interaction with end users and customers via in-person, phone, or email.
• Escalates Network issues to Product Owner and ensures timely resolution.

Skills

WANs & LANs

MFA & SSO

DHCP & DNS

Microsoft servers

Backup procedures

Technical problem solving

2 years experience

Education

BS in Computer Science / MIS

Job description

Network & Systems Support Specialist Trainee CANADA

Company: CLAAS of America Inc.
Location: Canada
Start Date: 11/02/2026
Professional Level: Graduates
Key Area: Trainee

MUST BE ELIGIBLE TO WORK IN CANADA

CLAAS of America is part of a family-owned company that has people throughout North America. As a team, we stand for the successful sales and service of the CLAAS product range in North America. Together, with our sales partners, we strive to empower farmers to be the best in their fields.

Do you have what it takes to work with today’s most advanced agricultural machinery? If you are ready to make the move for a brighter future, apply and become part of our success story!

Your role on our team:

The CLAAS North American Trainee Program is a 12–24-month professional development plan within our NA IT Department. Participants will combine practical work experience with specialized development opportunities in North America.

The Network & Systems Support Specialist Trainee installs, modifies, and makes repairs to personal computer hardware and software systems, provides technical assistance and training to system users, and analyzes, troubleshoots, and evaluates regional application and network problems. The position coordinates and consults with a wide variety of other IT resources to resolve user problems to meet special needs; provides direction, support, and training to end users to support their software, networks, and hardware and mobile devices.

ESSENTIAL FUNCTIONS

• Supports Information Technology needs across the North America business entities, including deployment of new sites/locations, computers, mobile devices, and training.
• Coordinates with CLAAS Global IT resources to resolve local and regional problems.
• Completes inbound and outbound logistics of computing equipment.
• Supports asset management solutions.
• Supports standardization across all North America sites (client, network, servers, and software). Upholds Security and Confidentiality procedures.
• Provides Direct and professional interaction with end users and outside customers (in person, by phone, or by email).
• Provides advanced IT Network troubleshooting within the Region and escalates (Network) related technical issues and user complaints in a timely and effective manner to Product Owner.
• Adheres to established company values, practices, policies, and procedures at all times. Follows and supports compliance with all applicable safety rules, laws, regulations, and standards.
• Demonstrates regular and punctual attendance at the assigned work location.

Travel & Transportation: Up to 20% periodic travel to other North American locations may be required based on business needs, including travel by vehicle and/or air. Limited international travel may also be required. Candidates must have a valid driver’s license, a verifiably safe driving record, a valid passport, as well as access to a reliable vehicle suitable for business travel.

Your profile:

• BS in Computer Science, MIS or similar field, highly preferred.
• 2 years of relevant work experience preferably in an industrial environment.
• Good knowledge of standard desktop and laptop systems
• Good working knowledge of WANs \ LANs (WIFI, TCP/IP, Switching / Firewalls and Routing) as well as MFA and SSO technologies.
• Basic working knowledge of backup procedures.
• Working knowledge of DHCP, DNS, and Microsoft servers.
• Creative and systematic technical problem-solving skills.
• Highly service-oriented mindset and internal customer orientation.
• Must be able to meet deadlines and handle a high-volume workload in a fast-paced environment with strong attention to detail.

We look forward to your application.

Your contact from our CLAAS Recruiting Team

CLAAS of America Inc.

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