Network Services Lead

Apex Systems; Vancouver; Remote; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Benefits package

Certification discounts

Job summary

Everforth Apex seeks a Network Services Lead to own the corporate network, balancing on-prem and cloud connectivity, security, and scale. You will guide a team of engineers, drive automation, and partner with architecture, security, and cloud teams to deliver dependable networking across Vancouver, Calgary, and Edmonton.

The role emphasizes strategic planning, strong vendor management, and incident leadership, with remote work options and occasional office visits.

Qualifications

• 8+ years in enterprise network operations
• 5+ years leading or directing a network operations team in a large, complex environment
• Strong experience with network design, connectivity services, and security across on-premises and cloud environments
• Proven track record managing ISPs, telecom carriers, and other vendors, including service levels and escalations
• Solid grounding in structured incident, problem, and change management, with a focus on continuous improvement
• Experience supporting hybrid cloud environments, including Azure networking and business-critical services

Responsibilities

• Direction and Standards: set the plan for network operations, standards, policies, and ways of working that support security, uptime, and business needs
• Running the Network: keep the network available and performing well, run incident/problem/change/recovery processes, and improve delivery
• Technical Leadership: act as senior technical authority for LAN/WAN, wireless, VPN, Azure networking, Fortinet security, and enterprise connectivity; coach engineers
• Vendors and Partners: manage relationships with ISPs, telecom carriers, and third parties to ensure reliable connectivity and SLAs
• Cross-functional collaboration: work with infrastructure, cloud, security, and business teams to deliver fit-for-purpose network services
• Leadership & People: lead, coach, and develop the network engineers on the team

Skills

Leadership

Team coaching

Vendor management

Incident management

Hybrid/cloud networking

Tools

Fortinet FortiGate

SD-WAN

Azure networking

Security tooling

Job description

Network Services Lead

Vancouver, BC | Calgary, AB | Edmonton, AB | Full-Time | Remote, with occasional office attendance

Job # 3055142

Job Description

Network Services Lead

Vancouver, BC | Calgary, AB | Edmonton, AB | Full-Time | Remote, with occasional office attendance

About the Role

Our client is hiring an Enterprise Network Lead to run the day-to-day health of its corporate network and take it forward. You'll own a connected environment of wired and wireless networks, WAN links, remote access VPN, Azure-based networking, and Fortinet security infrastructure. You'll advise IT leadership on network direction, push for consistent standards, and bring in new approaches where they make sense.

This is a hands-on leadership role. You'll guide a team of network engineers, step in on the toughest incidents, and work alongside architecture, security, and cloud colleagues, external carriers, and internal business teams. The goal is a network that stays secure, dependable, and ready to scale.

What You’ll Do

Direction and Standards

• Help IT leadership set the plan for network operations, including standards, policies, and ways of working that support security, uptime, and business needs
• Review performance data, service trends, risks, and new technologies to help decide where the team should focus
• Create and keep current the documentation, monitoring, and runbooks that keep service delivery consistent

Running the Network

• Keep the network and communications environment available and performing well, and keep improving it
• Run the incident, problem, change, and recovery processes, and raise the quality of how the team delivers service
• Lead the response to complex outages, find the root cause, and make sure the fix holds
• Replace manual work with automation and build solutions that scale

Technical Leadership

• Act as the senior technical authority for LAN/WAN, wireless, VPN, Azure networking, Fortinet security, and enterprise connectivity
• Guide, coach, and develop the network engineers on the team

Vendors and Partners

• Manage relationships with internet providers, telecom carriers, and other third parties so connectivity stays reliable and service levels are met
• Work with infrastructure, cloud, security, and business teams to deliver network services that fit their needs

Experience

What You Bring

• 8+ years in enterprise network operations, with a background in infrastructure support and IT service management
• 5+ years leading or directing a network operations team in a large, complex environment
• Strong experience with network design, connectivity services, and security across on-premises and cloud environments
• Proven track record managing ISPs, telecom carriers, and other vendors, including service levels and escalations
• Solid grounding in structured incident, problem, and change management, with a focus on continuous improvement
• Experience supporting hybrid cloud environments, including Azure networking and business-critical services

Technical Skills

• Hands-on experience with Fortinet firewalls (FortiGate), SD-WAN, and secure connectivity
• Working knowledge of cloud networking and how it connects to on-premises infrastructure

People and Communication

• A record of leading, coaching, and growing technical teams
• Strong working relationships with vendors, service providers, and stakeholders
• Clear communication, sharp analysis, and sound judgment under pressure
• The ability to explain technical problems in terms of business impact and recommend next steps

Work Setup

• Remote, with the option to visit your nearest office (Vancouver, Calgary, or Edmonton) when needed

Compensation Competitive Salary Based On Experience.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.