Network Security Analyst

St. Clement's School; Toronto; Hybrid; CAD 85,000 - 103,000; Full time

Job summary

An established educational institution is seeking a dedicated Network Security Analyst to enhance their information technology infrastructure. This role involves planning, designing, and managing network and security systems while ensuring reliability and cybersecurity. The ideal candidate will have a strong background in telecommunications and network management, along with relevant certifications such as Cisco CCNA and Palo Alto PCNSE. Join a dynamic team committed to fostering an inclusive environment and supporting the academic growth of students in the vibrant community of Toronto. This full-time position offers a competitive salary and benefits, making it an exciting opportunity for tech professionals passionate about education.

Benefits

Comprehensive benefits

Pension plan

Professional development opportunities

Flexible work hours

Qualifications

• Post-secondary degree in IT or equivalent experience required.
• 1+ years in network/security infrastructure design and support.

Responsibilities

• Manage and support telecommunications, network, and security infrastructure.
• Provide Tier 2 technical support and problem resolution.

Skills

Analytical Skills

Problem-Solving

Project Management

Communication Skills

Interpersonal Skills

Education

Post-secondary degree in Information Technology

Tools

Cisco CCNA

Cisco CCNP

Aruba ACMP

Palo Alto PCNSE

SolarWinds

Qualys

Microsoft Azure

Job description

Network Security Analyst

(TCDSB is currently reviewing position titles, they are subject to change)

Vision

The Toronto Catholic District School Board (TCDSB) is proud to be a significant part of the fabric of publicly funded Catholic education in the province of Ontario. We serve approximately 84,000 students in nearly 200 Catholic schools in the City of Toronto and represent close to 475,000 Catholic school supporters.

At the TCDSB, we grow in knowledge, with justice and hope. The TCDSB is an inclusive Catholic learning community that nurtures faith development and academic excellence through the love of God, neighbor, and self.

We fully engage students in learning that supports their academic, spiritual, socio-emotional, and physical growth and development. At TCDSB, we have a long and distinguished history of providing excellence in Catholic education for the Toronto community.

The Ontario Catholic School Graduate Expectations, our Catholic values, and the Board's Pastoral Plans are foundational to our exemplary approach to teaching and learning in the 21st Century.

With a staff of 14,000, the TCDSB is a dynamic school board and is seeking a full-time Network/Security Analyst within the Information & Communication Technology Infrastructure department.

All interested applicants are welcome to apply; we are an inclusive employer.

Key Accountabilities

Reporting to the Senior Manager Technology Infrastructure, this position is responsible for providing effective planning, design, implementation, management, system administration, troubleshooting, and maintenance support of the enterprise telecommunications, network, and security infrastructure devices and services, including research, evaluation, and technical assessment of new technologies to meet business objectives.

• Proactively monitor and manage the telecommunications, network, and security infrastructure and services. Perform installation, configuration, system administration, maintenance, and support to ensure uptime, reliability, availability, integrity, and cybersecurity protection.
• Provide Tier 2 technical support, problem analysis, root cause determination, and documentation of the service problem/outage and the corresponding resolution response and/or escalation as necessary.
• Contribute to the modernization and improvement of the enterprise network and security environment through exploration, research, feasibility assessment, and evaluation of emerging trends and new technologies.
• Develop project plans and provide implementation and coordination for new or upgraded network and security infrastructure, and related systems to ensure seamless integration and optimal performance.
• Provide technical inputs and recommendations for business cases, reports, and RFPs/RFQs.
• Prepare technical and functional specifications, standards, guidelines, processes and procedures, end-user documentation, and provide technical in-services and presentations.
• Create and present technical change requests to the designated change management authority.
• Provide guidance to junior staff and manage work performed by external vendors and consultants to ensure requirements, work quality, and service level standards are met.
• Take a proactive approach to learn and stay updated on current and emerging technology and industry trends.
• Perform other duties as assigned or required.

Requirements

• Post-secondary degree from a recognized university or college in an Information Technology related field or equivalent combination of education and experience.
• Cisco CCNA, CCNP; Aruba ACMP and Palo Alto PCNSE certification or equivalent qualifications and hands-on experience.
• Minimum one (1) year of experience with designing, implementing, system administration, and supporting telecommunications, network, and security infrastructure and services in a complex, large scale, multi-location environment including research, evaluation, and technical assessment of new technologies to meet business objectives.
• Experience with wired and WiFi networking based on Cisco and Aruba/HPE technologies, security infrastructures based on Palo Alto solutions, Sentinel One XDR, SolarWinds monitoring tools, Qualys vulnerability assessment and patching, and Microsoft Azure cloud services.
• Experience with system administration of routers, switches, load-balancing systems, firewalls, VPN and security devices, network and/or security management systems and related troubleshooting tools and utilities, vulnerability assessment, malware protection, URL filtering, DNS filtering, SSL inspection, encryption solutions, DLP, Zero-Trust, CASB, EDR, XDR, SIEM, SOAR, cloud services, and IT security best practices.
• Excellent analytical, critical thinking, planning, and problem-solving skills to diagnose and resolve enterprise communications, network, and/or security infrastructure issues.
• Ability to lead technical infrastructure projects and coordinate efforts with other teams and external vendors to deliver the project and meet business objectives.
• Strong skills in creating technical and end-user documentation, in-services, and presentations with the ability to communicate technical concepts to audiences with varying technology literacy.
• Strong organizational skills and independent decision-making abilities.
• Excellent interpersonal and relationship-building skills.
• Available for on-call work and flexible to work outside of core office hours, as required.
• Valid Ontario driver's license and access to a vehicle is required for travel to Board and non-Board sites (eligibility for mileage reimbursement).

The position will require the incumbent to be available for on-call work and must be flexible to work after hours including evenings and weekends. A valid Ontario driver's license and access to a vehicle is required for travel to Board and non-Board sites.

This is a non-union Level 9 position with a salary range of $85,621 - $102,747 along with comprehensive benefits including pension plan, vacation, and professional development opportunities.

Who We Are

Our mission at TCDSB is to inspire learning in every way and support our students and employees.

Employees who work in our corporate setting are passionate and have a strong belief in our mission and making TCDSB a leader in public education. We are:

• Committed to Equity, Diversity, and Inclusion.
• Accountable.
• Relationship builders.
• Adaptable.
• People developers - we engage, coach, and develop.
• Continuous improvers and innovators.
• Team oriented.

We know and believe that diverse and inclusive teams empower us to make better decisions and inspire continuous improvement so that we can better serve our students, communities, and employees.

As an equal opportunity employer, we welcome applications from individuals who would contribute to the further diversification of our staff, including but not limited to, those who are Indigenous, Black, 2SLGBTQ+, and racialized. You are invited to voluntarily indicate if you identify as such a person. This information will be kept confidential.

The TCDSB is committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

Should you require code-protected accommodation through any stage of the recruitment process, please let us know when contacted. We will work with you to meet your needs.

Disability-related accommodation during the application process is available upon request. Learn more about the TCDSB Fair Hiring Policies and Accommodation Process. https://5il.co/1dkld

Our hybrid work model balances working from home and meaningful in-person interaction at our Catholic Education Centre located at 80 Sheppard Ave, E, Toronto, ON.

All interested applicants are asked to apply online no later than Thursday, February 27, 2025 via Apply To Education.

We thank all prospective applicants for showing interest in this position; only those selected for an interview will be contacted.

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