Network Administrator (Infrastructure Analyst)

City of Richmond Hill; Richmond Hill; On-site; CAD 69,000 - 78,000; Full time

Job summary

The City of Richmond Hill is seeking a Network Administrator (Infrastructure Analyst) to implement and support server, application, network and telecom infrastructure. Reporting to the Supervisor, Technology Infrastructure, you'll assist IT staff and administer technology infrastructure solutions following industry best practices.

Responsibilities include deploying and maintaining secure, reliable networks; managing Firewalls, routers, switches, VPNs; ensuring high availability and business

Qualifications

• Diploma in computer science or related discipline
• Cisco Certification in Enterprise is required
• Security Certification, Microsoft Certification and VMware Certification is considered an asset
• 4 years of relevant IT experience

Responsibilities

• Implement, maintain and support the infrastructure and technology platforms for the City that are secure, reliable, scalable and implemented in accordance with industry best practices.
• Manage, deploy, and operate the City’s network environments including Firewalls, Routers, Switches, Wireless Access Points, Load Balancers and VPN.
• Design and implement high availability solutions in support of broader business continuity needs.
• Provide second-tier support for technical issues, troubleshoot operational problems and perform maintenance as required.
• Coordinates moves, adds, changes and removal of networking equipment, ports and services. Works with vendors and service providers as required.
• Perform and test routine system backups and restores.
• Perform network tuning and performance monitoring.
• Implement and maintain network security and apply required security patches.

Skills

Networking

DNS/DHCP

Security practices

Customer service

Leadership

Communication

Documentation

Education

Diploma in computer science

Cisco Enterprise Certification

Security Certification

Microsoft Certification

VMware Certification

Tools

Windows Server

Red Hat Enterprise Linux

Enterprise Backup Software

Systems/Patch Management

Virtualization

Job description

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Network Administrator (Infrastructure Analyst)

Posting Id 3446

Department Corporate and Financial Services

Division Information Technology

Section Technology Infrastructure

Job Grade Contract Admin Grade 05

Rate of Pay $49.97- $56.97Hourly

Job Type Temporary Full Time - Contract

Contract Length/End Date 1 year

Replacement/New Position Replacement for Existing Vacancy

Posting Type Internal and External

Posting Date 09/10/2026

Application Deadline 09/24/2026

Position Summary

Reporting to the Supervisor, Technology Infrastructure, the Infrastructure Analyst is responsible for the implementation and support of the server, application, network and telecommunications infrastructure of the City. The Infrastructure Analyst will provide assistance to members of the Information Technology (IT) team along with administering technology infrastructure solutions in accordance with industry accepted best practices.

Key Duties and Responsibilities

• Implement, maintain and support the infrastructure and technology platforms for the City that are secure, reliable, scalable and implemented in accordance with industry best practices.
• Manage, deploy, and operate the City’s network environments including Firewalls, Routers, Switches, Wireless Access Points, Load Balancers and VPN.
• Design and implement high availability solutions in support of broader business continuity needs.
• Provide second-tier support for technical issues, troubleshoot operational problems and perform maintenance as required.
• Coordinates moves, adds, changes and removal of networking equipment, ports and services. Works with vendors and service providers as required.
• Perform and test routine system backups and restores.
• Perform network tuning and performance monitoring.
• Implement and maintain network security and apply required security patches.
• Perform proactive daily checks and be available to respond to alerts and emergencies after hours.
• Work closely with Project Teams, IT and business units to provide network expertise and ensure seamless integration and operation of network requirements in project delivery.
• Establish and maintain documentation, standards and procedures.
• Implement and maintain service management strategies that align with the ITIL framework
• Conduct research and understand emerging trends and technology solutions, services, protocols and standards including privacy, security and regulatory compliance

Education and Experience

• Diploma in computer science or a related discipline
• Cisco Certification in Enterprise is required
• Security Certification, Microsoft Certification and VMware Certification is considered an asset
• 4 years of relevant IT experience

Required Skills/Knowledge

• Strong technical knowledge and hands-on experience in networking technologies including Firewalls, Routers, Switches, Wireless Access Points, Load Balancers and VPN.
• Working knowledge and experience with implementing, configuring and managing DNS, DHCP, ACLs, URL Filtering, SSL Inspection, 802.1x and Routing protocols (OSPF, BGP).
• Demonstrated ability to establish and maintain an effective consulting relationship with internal and external clients with a strong customer service orientation.
• Possess highly developed leadership, team building, interpersonal, conflict resolution, negotiation, facilitation, problem solving, and communication skills.
• Ability to work effectively and collaboratively in cross-functional teams.
• Excellent organization, communication with effective decision making capabilities.
• Knowledge and experience with the following or equivalent applications and tools; Microsoft Windows Server, Red Hat Enterprise Linux, Enterprise Backup Software, Systems/Patch Management, Security and Virtualization.
• Must be available to work evenings, flex shifts, on-call/standby, extended hours and statutory holidays when required.
• Must be and willing and able to transport yourself to City work sites as required (mileage compensated).
• Requires satisfactory Police Records Check
• Demonstrates good judgment and makes sound decisions
• Shows commitment to personal growth, development, and leadership opportunities
• Shares new ideas and challenges the status quo
• Proven written and verbal communication skills with the ability to communicate with honesty, openness, respect, and trust
• Takes initiative to participate in a culture of learning, mentoring, and sharing
• Contributes to building and being a part of a positive culture
• Demonstrate the City’s corporate values of care, collaboration, courage and service
• Demonstrates personal leadership
• Builds people and culture
• Cultivates open communication
• Shapes the future
• Navigates and leads through complexity and change

We thank all candidates for their interest, however, only those under consideration will be contacted.

TheCityof Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.