NetApp Storage & Infrastructure Support Engineer

TekWissen ®; Calgary; On-site; CAD 82,656 - 88,166; Part time

Job summary

A global workforce management provider is seeking an experienced NetApp Storage & Infrastructure Support Engineer for a part-time onsite role in Calgary. This position focuses on providing support for storage, virtualization, networking, and end-user computing infrastructure. Ideal candidates should have strong hands-on experience with NetApp Storage, VMware, and Citrix, alongside excellent troubleshooting skills. The role offers a flexible work arrangement with responsibilities spanning several IT systems to ensure high availability and performance.

Qualifications

• Experience in infrastructure/systems support.
• Strong hands-on experience with NetApp Storage.
• Experience with VMware, Citrix, and virtualized environments.

Responsibilities

• Provide hands-on support for NetApp storage systems.
• Support HPE storage platforms and enterprise backup systems.
• Manage and troubleshoot VMware and Citrix environments.

Skills

NetApp Storage

VMware

Citrix

Microsoft Windows Server

Active Directory

HPE Storage

Troubleshooting

Documentation

Communication

Tools

Cisco Networking

Dell Desktops

Dell Laptops

Job description

Duration: 12 Months

Job Type: Temporary Assignment

Pay Rate: CAD $60.00-64.00/ Hourly

Overview

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a global provider of managed services, infrastructure solutions consulting, and products. The Company offers end-to-end managed services, technology, and consulting to enable the digital workplace for enterprise, midsize and small businesses. In business since 1987, Client provides Managed Workplace Services including IT solutions and hardware and software resale, integration, and support services, and has numerous partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch, and Microsoft.

Job Description

• We are seeking an experienced NetApp Storage & Infrastructure Support Engineer to provide part-time onsite support in a Cisco, NetApp, and Microsoft-based enterprise environment.
• The role will focus on supporting storage, virtualization, networking, and end-user computing infrastructure to ensure high availability and performance of IT systems.
• This is an excellent opportunity for a seasoned infrastructure professional who prefers a flexible, part-time onsite engagement.

Key Responsibilities

• Provide hands-on support for NetApp storage systems, including monitoring, troubleshooting, and performance optimization
• Support HPE storage platforms and enterprise backup systems
• Manage and troubleshoot VMware and Citrix environments
• Support Cisco networking (switches, connectivity, basic routing & troubleshooting)
• Provide Windows Server and Microsoft infrastructure support
• Support and troubleshoot Dell desktops and laptops
• Perform incident resolution, root cause analysis, and documentation
• Coordinate with offshore and remote IT teams when required
• Perform system health checks, patching, and upgrades
• Maintain high availability and reliability of IT services

Required Skills & Experience

• Experience in infrastructure / systems support
• Strong hands-on experience with NetApp Storage
• Experience with VMware, Citrix, and virtualized environments
• Strong knowledge of Microsoft Windows Server & Active Directory
• Experience supporting HPE Storage
• Experience with Dell laptops and desktops in an enterprise environment
• Ability to troubleshoot complex infrastructure and performance issues
• Strong documentation and communication skills

Nice to Have

• NetApp, Cisco, or VMware certifications
• Experience working in hybrid enterprise environments
• Experience with backup and disaster recovery systems

TekWissen® Group is an equal opportunity employer supporting workforce diversity.