Navigator - HART Hub Dufferin

Canadian Mental Health Association, Peel; Orangeville; On-site; CAD 62,000 - 73,000; Full time

Benefits offered by this job

4 weeks vacation

Up to 18 paid sick days per year + 2–3

HOOPP Pension Plan

Professional development funding $250/

Wellness $350 annual allowance

Job summary

CMHA Peel Dufferin is hiring a full-time Navigator based at 30 Centre St, Orangeville. You will perform initial assessments, develop client-centered plans, and coordinate services within a multidisciplinary team at the HART Hub Dufferin.

You will work 12:30pm–8:30pm, including some weekends/holidays, and contribute to crisis intervention and linkage to community resources. Competitive benefits are included.

Qualifications

• Bachelor's Degree or Diploma in Social Work, Sociology or Health Services.
• Minimum 2 years of experience in mental health/addictions with emphasis on assessment and short-term support.
• Experience with screening and assessment procedures/tools.
• Strong interpersonal skills with ability to build trust across diverse cultures.
• Willingness to operate within anti-racist/anti-oppressive frameworks.
• Fluency in a second language; ASL is an asset.

Responsibilities

• Act as a low-barrier first clinical response and front-line resource to the community, including assisting the registration and intake and processing referrals from other sources.
• Conduct screening/assessment interviews with clients requesting services.
• Develop a client-centered case plan in collaboration with the client and supports in a stepped-care approach.
• Establish rapport and engage clients with available supports.
• Assess risk and provide crisis support; connect to crisis services when appropriate.
• Provide short-term task-based interventions or 1:1 support as needed.
• Facilitate groups as needed and act as a back-up facilitator.
• Coordinate with primary care to report service initiation and care plans.

Skills

Interpersonal skills

Crisis intervention

Screening/assessment

Cultural competence

ASL (asset)

Education

Bachelor's Degree or Diploma in Social Work/Sociology/Health Services

Job description

Canadian Mental Health Association Peel Dufferin (CMHA Peel Dufferin) is pleased to partner with various agencies in Dufferin, to offer services to the local community at the Homeless and Addictions Recovery Treatment (HART) Hub.

HART Hubs are community-based care hubs designed to address mental health, addiction and housing needs for people experiencing homelessness. They provide integrated care, offering a wide range of services such as primary care, mental health services, addiction care and employment support.

Why join CMHA Peel Dufferin?

Support your community. Advance your career. Fulfill your purpose.

Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.

What We Offer

As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.

In addition to competitive benefits like Employee Family Assistance Plan and extended health and dental benefits, we offer our team members some unique perks that really stand out:

• 4 weeks accrued vacation
• Up to 18 paid sick days accrued per year, plus 2 flexible days each year
• HOOPP Pension Plan
• Ongoing professional development plus $250 annual funding for continuing education and certifications
• $350 annual allowance to invest in achieving your personal wellness goals

We're looking for a full-time permanent Navigator to join our team!

As part of a multi-disciplinary team, the Navigator will complete all necessary assessments to better understand client needs, provide appropriate immediate interventions, and develop a plan for additional services as part of a stepped-care approach.

Status: Permanent full-time. Shift time is 12:30pm-8:30pm, including some weekends/statutory holidays. Note, this posting is for an active vacancy.

Salary: $62,425.03 - $73,441.21 annually. (Candidate qualifications will be considered when determining the starting salary)

Location: This position is based out of 30 Centre St, Orangeville. Due to the nature of this program, this role is on-site and/or community based.

What You Will Do:

• Act as a low-barrier first clinical response and front-line resource to the community, including assisting the registration and intake and processing referrals from other sources
• Conduct screening/assessment interviews with clients requesting services
• Develop a client centered case plan in collaboration with the client and any identified support within a stepped-care approach
• Work to establish rapport and build client engagement with available supports
• Assess for risk and provide crisis support; make connection to crisis services when appropriate
• Provide short-term task-based interventions or single session 1:1 support for clients who will benefit from support to alleviate any immediate distress
• Facilitate and create groups as needed and act as a back-up facilitator
• Contact with primary care at regular intervals to report clients’ service initiation and communicate interventions and care plans
• Work collaboratively with Dufferin Bolton Caledon Multi-Disciplinary Team and HART Hub Dufferin Team to support both organizational needs (e.g., volumes across all regions)
• Develop formal and informal links and networks with other community resources
• Coordinate services within the multidisciplinary team at the HART Hub Dufferin
• Make appropriate external referrals as per the client centered case plan
• Keep up to date with knowledge of external community resources and assess for risk and respond with mitigation strategies, including crisis intervention and de-escalation supports and connecting to crisis services when appropriate

This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

What You Need to Join Our Team:

• Bachelor's Degree or Diploma in Social Work, Sociology or Health Services
• Minimum 2 years of experience in the mental health and addictions sectors with a focus on assessment, brief interventions and short-term support
• Experience in the application of a variety of screening and assessment procedures and tools
• Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence.
• Openness to operate from an anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional framework.
• Willingness to learn and apply practical understanding of different elements of diversity, such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration and precarious status, family status, etc.
• Fluency in a second language, including ASL (American Sign Language) is considered an asset.
• Valid Canadian driver’s license and access to an insured automobile in good repair
• A satisfactory Vulnerable Sector Screening (Police Check) report

Deadline to Apply: Open until Filled

At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.

CMHA Peel Dufferin strives to be an equitable employer. We are committed to supporting inclusive recruitment and selection processes, work environments and a qualified workforce reflective of the diverse populations we serve. We acknowledge that removing existing barriers and preventing new barriers is required to foster dignity and independence for people of all ages, genders, cultures, and abilities. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to, First Nations, Inuit, Métis, and Urban Indigenous (FNIMUI) populations, ethno-racial communities, people with disabilities, 2SLGBTQIA+ communities, women and gender diverse people, low-income communities, those with a personal lived or living experience navigating mental health, substance use and/or addiction challenges and personal recovery and all equity-deserving groups.

*2SLGBTQIA+ (Two-Spirit, Lesbian, Gay, Bisexual, Trans, Queer, Intersex, Asexual, and a range of gender and sexual diversity categories not listed).

Accessibility Statement

When contacted by CMHA Peel Dufferin for a career opportunity, please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to working with you to meet these needs by providing reasonable accommodations, ensuring you have access to a fair and equitable process. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Should you have feedback, please email us at [e-mail]

Use of Artificial Intelligence (AI) in Recruitment

To streamline our recruitment process, we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency, the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidate’s experience, skills and potential. AI is not used to make any decisions in our recruitment process.

Next Steps

We thank all those who apply. Only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.