Community Health Ambassador- Relief

Canadian Mental Health Association, Peel; Brampton; On-site; CAD 44,000 - 52,000; Part time

Benefits offered by this job

HOOPP Pension Plan enrollment

Professional development funding

Wellness allowance

Mileage reimbursement

Job summary

CMHA Peel Dufferin is seeking a Community Health Ambassador- Relief to deliver culturally sensitive outreach, education, and referrals to mental health and addiction services in Mississauga and the Peel region. The role is contracted for 12 months and on-site/community based.

You will build relationships, facilitate group sessions, navigate services, and promote stigma-free care while meeting eligibility and reporting requirements.

Qualifications

• Post-secondary degree or diploma in relevant discipline; Social Services preferred.
• Minimum of 2 years’ experience with vulnerable populations.
• Experience in community outreach setting is preferred.
• Experience with community-based mental health and social services is an asset.
• Ability to engage diverse communities with equity and inclusion in mind.
• Fluency in a second language is an asset.

Responsibilities

• Organize mental health and wellness information sessions and distribute resources.
• Dispel myths and address stigma through culturally and language-specific education.
• Provide service navigation to access primary care, mental health, and social supports.
• Facilitate culturally specific group sessions and focus groups.
• Develop relationships with community members based on trust and respect.
• Collaborate with community partners to promote mental health supports.
• Identify trends in community engagement and report barriers to access.

Skills

Community outreach

Public speaking

Cross-cultural communication

Relationship building

Interpersonal skills

Presentation skills

Education

Post-secondary degree or diploma

Social Services preferred

Job description

Why join CMHA Peel Dufferin?

Support your community. Advance your career. Fulfill your purpose.

Joiningthe Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.

What We Offer

As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.

In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits, we offer our team members some unique perks that really stand out:

• HOOPP Pension Plan enrollment
• Ongoing professional development plus $250 (pro-rated) annual funding for continuing education and certifications
• $100 (pro-rated) annual allowance to invest in achieving your personal wellness goals
• Mileage reimbursement for work-related travel

We are looking for a Community Health Ambassador- Relief to join our team!

Under the general guidance of the Program Manager, the incumbent will provide culturally specific community outreach, education, presentations, workshops and promote mental health and addiction awareness and supports within the Mississauga community and facilitate information and referrals to primary care and other community resources.

Status: Contract, Relief; 12-month term; Note, this posting is for an active vacancy

Salary: $32.01 - $37.66 hourly (Candidate qualifications will be considered when determining the starting salary)

Location: This position is based out of our 60 West Drive office. Due to the nature of this program, this role is on-site and/or community based.

What You Will Do:

• Organize Mental Health and Wellness information sessions, distribute resources through tabling sessions/events, presentations at local community venues, religious venues and businesses
• Dispel culturally specific myths/misinformation and address stigma through culturally and language specific education and information sessions
• Provide immediate service navigation and support to coordinate access to community resources, including primary care, mental health and addiction services, and social supports
• Provide culturally specific group facilitation, including psychoeducation, support/recovery groups, and focus groups
• Develop and initiate relationships with community members based on trust, respect, and honesty
• Consult, advocate and liaise with community resources and agencies to assist clients and families to access necessary services
• Work in collaboration with community partners and other locally driven population health model
• Lead Agencies to promote mental health supports and education
• Identify trends in community engagement and recovery frameworks
• Gather, compile and report on common and systemic barriers to accessing mental and physical health supports
• Maintain appropriate record-keeping/documentation and client files, statistical and outcome measurement tools as required by CMHA Peel Dufferin and funders
• Provide input into ongoing service enhancement, program development and evaluation
  

This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

What You Need to Join Our Team:

• Post-secondary degree or diploma in relevant discipline; Social Services preferred
• Minimum of 2 years of experience with vulnerable populations
• Experience working in community outreach setting is preferred
• Experience working with community-based mental health and social services an asset.
  

• Demonstrated strong interest in making an impact in the community through service, leadership, and education
• Demonstrated understanding of social determinants of health and impact on vulnerable communities
• Excellent communication and presentation skills to clearly convey information in a manner that engages the audience and helps them understand and retain messaging.

• Sensitivity to people from different socio-economic backgrounds with an equity lens.
• Self-directed, self-motivated, with a positive attitude and be able to work independently and as part of a team.
• Ability to prioritize, multi-task and adjust to shifting priorities.

• Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence.

• Openness to operate from an anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional framework.
• Willingness to learn and apply practical understanding of different elements of diversity, such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration and precarious status, family status, etc.

• Fluency in a second language, including ASL (American Sign Language) is considered an asset.

• Valid Canadian driver’s license and access to an insured automobile in good repair
• A satisfactory Vulnerable Sector Screening (Police Check) report.

Deadline to Apply: Friday, October 9, 2026 @ 5:00 PM

At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.

CMHA Peel Dufferin strives to be an equitable employer. We are committed to supporting inclusive recruitment and selection processes, work environments and a qualified workforce reflective of the diverse populations we serve. We acknowledge that removing existing barriers and preventing new barriers is required to foster dignity and independence for people of all ages, genders, cultures, and abilities. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to, First Nations, Inuit, Métis, and Urban Indigenous (FNIMUI) populations, ethno-racial communities, people with disabilities, *2SLGBTQIA+ communities, women and gender diverse people, low-income communities, and all equity-deserving groups.

*2SLGBTQIA+ (Two-Spirit, Lesbian, Gay, Bisexual, Trans, Queer, Intersex, Asexual, and a range of gender and sexual diversity categories not listed).

Accessibility Statement

When contacted by CMHA Peel Dufferin for a career opportunity, please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to working with you to meet these needs by providing reasonable accommodations, ensuring you have access to a fair and equitable process. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Should you have feedback, please email us at [e-mail]

Use of Artificial Intelligence (AI) in Recruitment

To streamline our recruitment process, we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency, the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidate’s experience, skills and potential. AI is not used to make any decisions in our recruitment process.

Next Steps

We thank all those who apply. Only those selected for further consideration will be contacted.We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.