Natural and Human History Interpreters - Recreation Technician I

City Of Edmonton; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate Natural & Human History Interpreter to inspire and connect guests with Edmonton's rich history and diverse ecosystems. This role involves developing engaging educational programs, delivering activities for the public, and providing exceptional customer service. If you have a love for nature and history, and enjoy working with people of all ages, this is a fantastic opportunity to make a meaningful impact in the community. Join a team dedicated to fostering a love for learning and appreciation of our natural world.

Qualifications

• Completion of Grade 12 or high school equivalent required.
• Current registration in or completed post-secondary degree in related fields is an asset.

Responsibilities

• Lead and assist in developing educational programs for various age groups.
• Deliver drop-in programs and activities for the general public.
• Engage with the public and provide excellent customer service.

Skills

Knowledge of local natural history

Experience delivering educational content

Excellent verbal communication skills

Customer service skills

Education

Completion of Grade 12

Post-secondary degree in Education or related field

Job description

Are Ms. Frizzle and David Attenborough your role models?

Are you passionate about inspiring children and adults with incredible experiences and stories that engage people with our amazing world? As a Natural & Human History Interpreter at the Edmonton Valley Zoo, John Walter Museum, Muttart Conservatory and the John Janzen Nature Centre you will inspire, motivate and connect guests to Edmonton’s history, local plants & animals, and exotic plants & animals from around the world.

What will you do?

• Lead and assist in developing a variety of educational programs including school & group programs, day camps, birthday parties, and other registered programs
• Deliver drop-in programs & activities for the general public which consist of crafts, games, reading stories, performing experiments, roving, guided hikes/tours, group presentations, and theatrical activities like role playing
• Engage with and provide excellent customer service to the public, including children, parents/guardians, teachers, participants and group leaders
• Manage group dynamics and behaviours, including resolving conflicts between program participants
• Respond to incidents, including those requiring first aid
• Oversee volunteers during programs like day camps and at special events
• Assist in the maintenance of artifacts, exhibits and program supplies
• Set up and clean up program activities and events, including lifting of tables and chairs
• Independently research program content & activities and complete administrative tasks
• Work at the Edmonton Valley Zoo, John Janzen Nature Centre, Muttart Conservatory, and John Walter Museum based on facility needs
• Conduct other related duties as required

Qualifications

• Completion of Grade 12 or high school equivalent

Assets:

• Current registration in or completed post-secondary degree or diploma in Education, Biological or Environmental Sciences, Drama, History, Recreation and Leisure Studies or a related field
• Experience working in another zoo or interpretive facility Experience/knowledge of safe animal handling procedures

Skills required for success:

• Knowledge of local natural history and/or human history and knowledge of exotic animals (Zoo) and exotic plants (Muttart Conservatory)
• Experience delivering educational content such as leading activities or games with the general public, leading tours, and experience working with children
• Engage with and provide excellent customer service to the public
• Excellent verbal communication skills, including the ability to connect with diverse audiences
• Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
• Embracing a culture of equity, diversity, reconciliation and inclusion (https://bit.ly/3hd2d95)

Conditions of Employment:

• Valid Intermediate First Aid and CPR Level C is a requirement of this position
• Hire is dependent on Police Information Check including Vulnerable Sector satisfactory to the City of Edmonton
• Candidate skills may be tested

Work Environment:

• Ability to move around for extended periods, including on slopes; work outdoors in all weather conditions; and handle supplies, such as tables and chairs
• Ability to work weekends, holidays and evenings as required
• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [e-mail]. Learn more about our benefits https://bit.ly/COEbenefits

Up to 2 Permanent, Full-Time Positions

Hours of work: Up to 40 hours per week

The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance

Salary: $19.219 - $23.787 (Hourly)

Talent Acquisition Consultant: DM/MM

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

Classification Title: Recreation Technician I - 8hrs
Posting Date: May 07, 2025
Closing Date: May 21, 2025 11:59:00 PM (MDT)
Number of Openings (up to): 2 - Permanent Full-time
Union: CSU 52
Department: Community Services
Work Location(s): Various Locations Edmonton (City Wide)