National Sales Leadership Coordinator

Manulife; Montreal; Hybrid; CAD 44,000 - 73,000; Full time

Benefits offered by this job

Health benefits

Dental coverage

Mental health benefits

Retirement plans

Paid time off

Job summary

Manulife National Sales Leadership Coordinator provides advanced administrative and organizational support to AVP Sales Leaders with national responsibilities across Canada. The role helps leadership operate efficiently in a fast-paced sales environment by managing complex priorities and coordinating national activities, while serving as a trusted point of contact for internal and external stakeholders.

Key tasks include calendar management across Canadian time zones, travel coordination,

Qualifications

• College or associate's degree or equivalent.
• 2+ years of related administrative assistant experience, some project management experience preferred.
• Strong organizational skills (planning, coordination, priority setting, task management and follow-through).
• Proficiency in MS Office applications, Outlook, Teams, Concur, Workday; able to learn new software platforms and AI tools.
• Ability to work in a global work environment.
• Strong oral/written communication skills to interact with senior officers.
• Experience using AI tools to enhance productivity and efficiency with responsible AI use/privacy guidelines.
• Excellent meeting planning skills.
• Ability to manage complex/sensitive work with sound judgment, discretion and empathy.
• Highly collaborative and results oriented.

Responsibilities

• Provide proactive administrative support to AVP Sales Leaders and national leadership team.
• Manage calendars across Canadian time zones; prioritize and respond to requests.
• Coordinate domestic/international travel per policy.
• Prepare and submit expense reports and handle invoices.
• Review AVP budgets monthly.
• Draft/format material for leadership audiences with accuracy and professionalism.
• Serve as liaison between Sales Leaders and internal partners; route requests to completion.
• Maintain records, contact lists, SharePoint sites and confidential information.
• Track commitments and action items; ensure deliverables are met.
• Support onboarding/offboarding and role transitions for national sales members.
• Assist with recognition and engagement activities and marketing material distribution.
• Order and distribute promotional items; process purchasing transactions.
• Provide back-up coverage with other Admin Professionals and share best practices.
• Plan and prioritize work independently while staying agile.

Skills

Administrative experience

Organizational skills

Communication skills

Global work environment

Discretion and judgment

Collaboration

AI literacy

Privacy guidelines

Meeting planning

Problem solving

Education

College or associate's degree

Tools

MS Office suite

Outlook

Teams

Concur

Workday

Job description

The National Sales Leadership Coordinator provides advanced administrative, organizational and coordination support to a team of AVP Sales Leaders with national responsibilities across Canada. The role enables the leadership team to

operate efficiently and effectively in a fast-paced sales environment by managing complex priorities, coordinating national activities, and serving as a trusted point of contact for internal and external stakeholders. Success requires sound judgment, discretion, strong attention to detail, and a proactive, solutions-focused approach.

Key Responsibilities:

• Provide proactive, high-quality administrative support to multiple AVP Sales Leaders and help the broader national sales leadership team stay organized, aligned and focused on business priorities.

• Manage complex and frequently changing calendars across Canadian time zones; assess priorities, resolve conflicts and respond to meeting requests using sound judgment and an understanding of business needs.

• Coordinate domestic and international travel, including itineraries, accommodations, ground transportation and required travel documentation, in accordance with company policies.

• Prepare and submit expense reports; maintain accurate supporting documentation and follow up on billing questions, charge discrepancies and outstanding items.

• Review and manage AVP budgets monthly

• Draft, review and format correspondence, presentations, reports and other materials for leadership audiences, ensuring a professional tone, accuracy and consistency.

• Serve as a key liaison between Sales Leaders and internal partners, including sales teams, distribution partners, business leaders and corporate functions; route requests and follow through to completion.

• Maintain organized records, contact lists, distribution lists, team sharepoint sites, meeting files and confidential information in accordance with records management and privacy requirements.

• Track leadership commitments, decisions and action items; provide timely reminders and help ensure deliverables are completed as agreed.

• Support onboarding, offboarding and role transitions for members of the national sales organization, including access, equipment, orientation schedules and team communications.

• Assist with planning and delivery of recognition activities and employee engagement initiatives.

• Ordering and distribution of promotional items, and marketing materials

• Process invoices, purchasing requests and other administrative transactions, and coordinate with internal teams to resolve issues promptly.

• Partner with other Administrative Professionals to provide back-up coverage, share best practices and ensure continuity of support.

• Plan, organize and prioritize work independently while remaining agile as business needs and leadership requests change.

Required Qualifications:

• College or associate's degree or equivalent.

• 2+ years of related administrative assistant experience, some project management experience preferred.

• Strong organizational skills (planning, coordination, priority setting, task management and follow-through).

• Proficiency in all MS Office applications, Outlook, Teams, Concur, Workday; technology savvy, able to learn new

• software platforms and AI tools.

• Ability to work in a global work environment.

• Strong oral/written communication skills required to interact with senior officers and representatives.

• Experience using AI tools to enhance productivity and efficiency, with a strong understanding of responsible AI

• use, privacy and organizational guidelines.

• Excellent meeting planning skills.

• Ability to manage complex and sensitive work situations with sound judgement, discretion, and empathy.

• Highly collaborative and results oriented.

Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When You Join Our Team

• We'll empower you to learn and grow the career you want.

• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we'll support you in shaping the future you want to see

The role being advertised is an existing vacancy.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail] .

Referenced Salary Location

Waterloo, Ontario

Modalidades de Trabajo

Híbrido

Salary range is expected to be between

$43,875.00 CAD - $73,125.00 CAD

Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual. El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a [e-mail] para conocer el rango salarial correspondiente a tu ubicación.

Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con [e-mail] para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement (https://careers.manulife.com/global/en/talentacquisitionprivacystatement) .