National Medical Field Operations Manager

Nestlé SA; Watson Lake; On-site; CAD 80,000 - 120,000; Full time

Job summary

Nestlé SA is seeking a National Medical Field Operations Manager in Watson Lake, Canada, overseeing the Infant Nutrition Field medical operations team. This role involves driving compliance and strategy in a challenging sector, aiming to enhance market share and advocate for Nestlé products through effective team management and strategic collaborations.

Benefits

Company car

27 holidays and seniority days

Corporate training and development programs

Career opportunities

Qualifications

• 2-3 years in a First Line Manager position in Field operations.
• Strong team management skills and willingness to travel.
• Languages: French (fluent), Dutch (fluent), English (Prof. knowledge).

Responsibilities

• Manage compliance of marketing strategies per local codes.
• Execute operational masterplan and analyze business insights.
• Develop the skills of medical delegates through coaching.

Skills

Team management

Business negotiations

Data analytics

KOL management

Education

University Degree in Nutrition

Marketing

Management

Job description

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National Medical Field Operations Manager

National Medical Field Operations Manager

Position summary

We are looking for a new National Medical Field Operations Manager. If you are interested in the role, do not hesitate to take a look at our Job Description.

Main Purpose of the Job

Management of the Area Infant Nutrition Field medical operations team, business and resources, through setting and driving a nationally aligned business strategy and leading a high performing team, of medical delegates to compliantly execute the strategy to meet the business objectives

Main Tasks:

• Compliance:Using the Code Management system for the specific market as the guiding document to ensure that all activities within the team and region, comply with the WHO International Code for the marketing of Breastmilk substitutes, Nestle Instructions and the local Code.
• Area strategy: Execute the Operational Masterplan (OMP) and action plans based on the business insights (area demographics, HCI information, HCP information, competitor data and activity, market share, tender opportunities, sales related data, recommendation- and prescription data, consumer- and HCP research, MFF structure), the national business objectives, Marketing cycle plan as well as the available resources to ensure growth in Market share and Nestle Product advocacy. Monitor market trends and competitor insights.
• People Management and Development:To create a team of high performing medical delegates that can deliver on the business results through skills level evaluation, coaching, supporting and directing them to achieve the desired skills level of functional competencies for medical delegates and to support their career plans through PDP to ensure optimal development , growth and retention of high performers. Collaborate with cross-functional teams to ensure alignment with company goals.
• Area/ National KOL identification,development and interactions with the aim of meeting the objectives of the regional action plan and increase KOL Advocacy through networking.
• Management of the allocated, Area resources:Budget, MD tools of trade, detailing materials and samples as per the required process and procedures to ensure compliance and meet the business targets.
• Ensure product availability in HCI's and recommendation by HCP'sby contributing to the monthly forecasting information to the supply chain team as per the needs of the area institutions, medical and pharmaceutical delegates feedback on the product availability in the different trade channels, relevant sales reports as well as communication of all order queries from institutions to the Customer services team and feedback to the institutionto ensure growth in Market share and Nestle Product advocacy.

Profile:

• University Degree in Nutrition (ideally) / Communication / Marketing /Management
• 2-3 years First Line Manager Position in Field operations with the associated people management responsibilities of recruitment, coaching, and performance management as well as business and resource management responsibilities OR 3-4 years Performance development management OR min. 5 years of successful field delegation within a Medical,pharmaceutical and/or nutritional scope.
• Strong team management skills.
• Long term relationship building, KOL management and business negotiations.
• Presenting to groups in scientific meetings, willingness to travel as needed.
• Collaborating with internal and external counterparts for insights and strategy execution support.
• IT skills for business management and data analytics.
• Scientific knowledge of the category.
• Languages: French (fluent) - Dutch (fluent) - English (Prof. knowledge).

What we offer

• Excellent terms of employment, with elements such as a 13th month, company car, 27 holidays and seniority days and many other extra’s.
• A large availability and variety of corporate training and development programs.
• Career opportunities, within Belgium as well as international.
• An excellent working environment, high team orientation, high brand and company pride, and motivated and ambitious colleagues.

Respect is at the heart of Nestlé's culture, of which room for differences is an important part. Differences between people who buy our products and in our workplace. We believe it is important that everyone feels welcome and safe at Nestlé, regardless your gender, religion, cultural background, age, disability or who you love. We are convinced that diversity leads to more creativity and innovation and moves our organization forward. That is why we actively work to create a culture and leadership that offers equal opportunities for all!

Our recruiters would be glad to answer any pending questions. Feel free to send your questions to [e-mail] .

Applying for the role of National Medical Field Operations Manager?

Great! If you see a match with the description as described above we would gladly receive your cv and motivation. You can upload these via the link.

We use an Artificial Intelligence (AI) Tool to schedule interviews with our candidates. So keep an eye on your email for the interview invitation! When registering your application, you will be asked if we may send you whatsapp messages; if you answer 'yes' to this, you will receive communication via whatsapp in addition to messages via email. Communication through our AI tool is in English, but our recruiters speak Dutch, English, and French.

Position summary

We are looking for a new National Medical Field Operations Manager. If you are interested in the role, do not hesitate to take a look at our Job Description.

Main Purpose of the Job

Management of the Area Infant Nutrition Field medical operations team, business and resources, through setting and driving a nationally aligned business strategy and leading a high performing team, of medical delegates to compliantly execute the strategy to meet the business objectives

Main Tasks:

• Compliance:Using the Code Management system for the specific market as the guiding document to ensure that all activities within the team and region, comply with the WHO International Code for the marketing of Breastmilk substitutes, Nestle Instructions and the local Code.
• Area strategy: Execute the Operational Masterplan (OMP) and action plans based on the business insights (area demographics, HCI information, HCP information, competitor data and activity, market share, tender opportunities, sales related data, recommendation- and prescription data, consumer- and HCP research, MFF structure), the national business objectives, Marketing cycle plan as well as the available resources to ensure growth in Market share and Nestle Product advocacy. Monitor market trends and competitor insights.
• People Management and Development:To create a team of high performing medical delegates that can deliver on the business results through skills level evaluation, coaching, supporting and directing them to achieve the desired skills level of functional competencies for medical delegates and to support their career plans through PDP to ensure optimal development , growth and retention of high performers. Collaborate with cross-functional teams to ensure alignment with company goals.
• Area/ National KOL identification,development and interactions with the aim of meeting the objectives of the regional action plan and increase KOL Advocacy through networking.
• Management of the allocated, Area resources:Budget, MD tools of trade, detailing materials and samples as per the required process and procedures to ensure compliance and meet the business targets.
• Ensure product availability in HCI's and recommendation by HCP'sby contributing to the monthly forecasting information to the supply chain team as per the needs of the area institutions, medical and pharmaceutical delegates feedback on the product availability in the different trade channels, relevant sales reports as well as communication of all order queries from institutions to the Customer services team and feedback to the institutionto ensure growth in Market share and Nestle Product advocacy.

Profile:

• University Degree in Nutrition (ideally) / Communication / Marketing /Management
• 2-3 years First Line Manager Position in Field operations with the associated people management responsibilities of recruitment, coaching, and performance management as well as business and resource management responsibilities OR 3-4 years Performance development management OR min. 5 years of successful field delegation within a Medical,pharmaceutical and/or nutritional scope.
• Strong team management skills.
• Long term relationship building, KOL management and business negotiations.
• Presenting to groups in scientific meetings, willingness to travel as needed.
• Collaborating with internal and external counterparts for insights and strategy execution support.
• IT skills for business management and data analytics.
• Scientific knowledge of the category.
• Languages: French (fluent) - Dutch (fluent) - English (Prof. knowledge).

What we offer

• Excellent terms of employment, with elements such as a 13th month, company car, 27 holidays and seniority days and many other extra’s.
• A large availability and variety of corporate training and development programs.
• Career opportunities, within Belgium as well as international.
• An excellent working environment, high team orientation, high brand and company pride, and motivated and ambitious colleagues.

Respect is at the heart of Nestlé's culture, of which room for differences is an important part. Differences between people who buy our products and in our workplace. We believe it is important that everyone feels welcome and safe at Nestlé, regardless your gender, religion, cultural background, age, disability or who you love. We are convinced that diversity leads to more creativity and innovation and moves our organization forward. That is why we actively work to create a culture and leadership that offers equal opportunities for all!

Our recruiters would be glad to answer any pending questions. Feel free to send your questions to [e-mail] .

Applying for the role of National Medical Field Operations Manager?

Great! If you see a match with the description as described above we would gladly receive your cv and motivation. You can upload these via the link.

We use an Artificial Intelligence (AI) Tool to schedule interviews with our candidates. So keep an eye on your email for the interview invitation! When registering your application, you will be asked if we may send you whatsapp messages; if you answer 'yes' to this, you will receive communication via whatsapp in addition to messages via email. Communication through our AI tool is in English, but our recruiters speak Dutch, English, and French.