National Director, Real Estate Services (Bilingual)

BGIS Global Integrated Solutions Limited; Montreal; Hybrid; CAD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic National Director of Real Estate Services to oversee a diverse portfolio. This role involves leading a talented team to ensure operational excellence and delivering strategic recommendations that enhance service delivery. The ideal candidate will possess extensive experience in strategic real estate management and a strong understanding of leasing and asset management. Join a forward-thinking company that values innovation and collaboration, and make a significant impact on client success while fostering a diverse and inclusive work environment.

Qualifications

• 10+ years of strategic real estate management experience required.
• Strong management experience with a large team for at least 5 years.

Responsibilities

• Manage a large team, ensuring client needs are met through strategic recommendations.
• Lead the development and improvement of policies, processes, and tools.

Skills

Strategic Real Estate Management

Team Leadership

Data Analysis

Change Management

Communication Skills

Real Estate Valuations

Education

Post-secondary education in business administration

MCR designation from CoreNet

Tools

Real Estate Management Software

Job description

Montreal, QC, Canada

Job Description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia. Further information is available at www.bgis.com.

We are looking to have a full-time National Director, Real Estate Services (Leasing) join our team! This position will involve working hybrid from Mississauga and it requires a valid Ontario Real Estate License.

SUMMARY

The National Director Real Estate Services (Leasing) works on behalf of large corporate clients and is accountable for a diverse commercial portfolio of office, retail, industrial, and technical facilities for all leasing, lease administration, taxation, acquisition, and disposition. Ensures service delivery meets objectives, collaborates with relevant stakeholders on related matters including providing input into portfolio strategy and optimization, operational excellence, and continuous improvement. This is accomplished through leading and developing a large, diverse, productive, and high-performing team, and fostering an environment of collaboration and innovation.

KEY DUTIES & RESPONSIBILITIES

Leadership

• Manage a large team of people – attracting and retaining top talent. Encouraging and motivating team in a fast-paced difficult environment. Encouraging change management.

Operational Excellence/Continuous Improvement

• Ensures clients’ needs are met by identifying and providing strategic recommendations to improve data and reporting, interpret data, and optimize processes and tools.
• Leads the review, development, implementation, and improvement of policies, processes, tools/technologies, and resources.
• Supporting clients with all special initiatives including transactions and workplace strategy and experience.

Workplace Delivery

• Act as thought leader in all aspects of service delivery.
• Support enterprise solutions working closely in collaboration with the VP and other internal leaders (Project Management, Finance, Operations, etc.)

Corporate Goals

• Ensure BGIS account goals and corporate goals are met – including: KPIs, Service Delivery Plans, guaranteed Savings.
• Ensure compliance with company policies: code of conduct, HR, H&S.

KNOWLEDGE & SKILLS

• Post-secondary education majoring in business administration, finance, geography/urban planning or equivalent.
• 10+ yrs. Related strategic real estate management experience – Ideally transactions, strategy, and asset management.
• Strong Management experience managing a large team for at least 5 years.
• MCR designation from CoreNet an asset.
• Corporate Real estate or outsourcing experience an asset.
• Must have valid driver’s license to commute to client’s premises. Must be willing to do some limited travel within Canada.
• Must have experience and a solid understanding of leasing, lease admin, and tax appeal disciplines. Asset management, real estate valuations, and lease audits also an asset. Understand real estate concepts such as (NPV, NER, DCF, cap rates, reversionary values, total cost of ownership, and/or occupancy).
• Develop the Realty Solutions team – supporting the Corporate Real estate team’s strategies, enhancing customer relationships within the broader corporate, enhanced tenant improvement work (offer choice and deliver in timely fashion on budget). Promote innovative workplace concept for client consideration and lead test pilots and full roll out of these concepts where applicable (e.g. Agile work environment).
• Develop and maintain strong, strategic alliances with external industry contacts including but not limited to: Developers, Real Estate Brokers (and Capital market groups), asset managers, and other corporate real estate professionals.
• Have experience on either the Corporate Real Estate side or on the Service provider side with a good understanding of the relationship between the two.
• Strong leadership skills – able to motivate and lead a team. Attract and retain top talent. Encourage a hardworking, fun environment.
• Confident communicator with good verbal and written communication skills.
• Understands strategy and is able to articulate strategic initiatives that support client goals.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!