mystery shopper

C3 Client Satisfaction inc; Nova Scotia; On-site; CAD 21,000 - 30,000; Full time

Job summary

C3 Client Satisfaction inc in Canada is seeking a mystery shopper for on-site assignments to evaluate customer service and store environments. The role requires no formal degree and a brief experience window, with work performed at a physical location in an urban area.

Applicants should be prepared to produce reports, use a cellular phone and computer, and travel as needed.

Qualifications

• No degree, certificate or diploma is required.
• Experience: 1 to less than 7 months.
• On-site work only; no remote option.
• Urban area work setting.

Responsibilities

• Produce reports.
• Evaluate customer service and store environments.

Skills

Attention to detail

Excellent oral communication

Reliability

Education

No degree, certificate or diploma

Job description

Overview

Languages

English or French

Education

• No degree, certificate or diploma

Experience

1 to less than 7 months

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Urban area

Responsibilities

Tasks

• Produce reports
• Evaluate customer service and store environments

Experience and specialization

Investigative expertise

• Undercover work

Type of experience

• Mystery shopping
• Preparation of information (evidence) reports
• Private investigation

Area of specialization

• Survey research services
• Investigation

Additional information

Transportation/travel information

• Own transportation
• Public transportation is available
• Travel expenses not paid by employer

Work conditions and physical capabilities

• Attention to detail
• Walking

Own tools/equipment

• Cellular phone
• Computer
• Internet access

Personal suitability

• Excellent oral communication
• Reliability