Museum Reception

County of Simcoe; Midhurst; On-site; CAD 39,000 - 40,000; Part time

Benefits offered by this job

CUPE 5820.01

Job summary

The County of Simcoe in Midhurst, ON seeks a Museum Receptionist to manage admissions and gift shop duties, greet visitors, and provide information on museum services and events. The role requires a strong customer service focus and basic cash handling in a busy public setting.

Responsibilities include opening/closing the counter, handling memberships, and supporting clerical tasks. Weekend/evening shifts are required, and a Criminal Records Check with Vulnerable Sector Screening is needed.

Qualifications

• Grade 12 education required and basic clerical skills.
• Excellent interpersonal and public relations skills.
• Ability to work as part of a cooperative team.
• Criminal Records Check with Vulnerable Sector Screening.
• Familiar with museum operations and visitor services.

Responsibilities

• Open/close admission counter and gift shop; manage cash and receipts.
• Take admissions, donations, greet visitors, sell memberships, provide travel/tourism info.
• Sell and restock gift shop items; count and record inventory.
• Answer phones, direct calls, and provide museum information.
• Assist with clerical duties (mailing, filing, typing, photocopying).
• Receive artifact donations on weekends and collect donor information.
• Work weekends, holidays, weekdays, and evenings; up to 3 days per week.
• Follow health, safety, and privacy policies.

Skills

Public relations

Customer service

Cash handling

Education

Grade 12 Education

Criminal Records Check with Vulnerable Sector Screening

Job description

Requisition Title

Museum Reception

Close Date

3 June 2026

Contract Type

Permanent – Part Time

Location

Midhurst, ON L9X 0Z7 CA (Primary)

Job Description

POSITION SUMMARY

The Museum Receptionist is responsible for taking admissions, answering telephones, liaising with visitors and serving in the Gift Shop. Duties as assigned by the Museum Office Supervisor.

DUTIES AND RESPONSIBILITIES (not listed in order of priority)

1. Open and close the Museum admission counter and gift shop which includes opening and closing safe and ensuring accuracy of daily cash and receipts.

2. Admission duties include taking admissions, monetary donations, greeting and orienting visitors, selling museum memberships, assisting visitors with travel/tourism information and keeping track of museum traffic acquisitions (weekends/paperwork).

3. Gift shop duties include selling gift shop items, restocking counters, cleaning, pricing, counting inventory, storing inventory and checking and recording new and existing merchandise.

4. Reception duties include answering the telephone and directing calls, taking messages, providing information about museum services and special events in a pleasant and professional manner. Receiving deliveries.

5. When time permits, assist with a variety of clerical duties including, but not limited to, stuffing envelopes, filing, typing, photocopying, faxing and labelling.

6. Receive artifact donations on weekends, in absence of Museum Registrar. Collect donor information and issue temporary receipt

7. Regular hours include weekends, statutory holidays, week days and evenings. Up to 3d/7d.

8. Comply with provincial and County occupational health and safety legislation, regulations, policies and procedures.

9. Maintain confidentiality in accordance with the Municipal Freedom of Information and Protection of Privacy Act.

10. Perform other duties as assigned.

CORPORATE COMPETENCIES

• Acts with the Customer in Mind
• Ensures Accountability
• Continuously Seeks to Improve Work Processes
• Collaborates
• Communicates with Impact
• Is Resilient

EDUCATION, TECHNICAL SKILLS AND CERTIFICATION

• Grade 12 Education.
• Excellent interpersonal and public relation skills are required involving common sense, tact, courtesy and integrity both in person and by telephone.
• Ability to work as a cooperative team member.
• Ability to carry out instructions.
• Familiar with the special requirements of a Museum’s operation, environment, role and visitors.
• Criminal Records Check with Vulnerable Sector Screening.

EXPERIENCE

• A minimum of 3 – 6 months previous related experience.
• Computerized cash register experience.
• Experience with all financial transactions involved in retail.
• Public relations.
• Experience in using general office equipment.

EFFORT

• Some physical effort will be required when stocking shelves, moving boxes, etc.

WORKINGCONDITIONS

• May be exposed to minor conditions of dust, noise, interruptions, etc.

Salary Grade

$28.38 – $28.94

Union

CUPE 5820.01

The County of Simcoe thanks all applicants for their interest in this opportunity, but please note that only those candidates selected for an interview will be contacted.

Personal information provided is collected under the authority of the Municipal Act (2001) and will be used to determine eligibility for employment.

Tagged as: Education .