Multi-Unit Restaurant Leader | Growth, People & Ops

Tim Hortons | SK Group BC; Vancouver; On-site; CAD 70,000 - 110,000; Full time

Job summary

Tim Hortons is seeking a Multi Unit Manager to lead operations across multiple restaurants in the Vancouver area, reporting to the Operations Manager. You will drive guest satisfaction, uphold Always Fresh standards, and oversee budgets, staffing, and safety.

You will coach Restaurant Managers, conduct performance reviews, handle incidents, and ensure compliance with company policies. This role requires strong communication, leadership and a track record of improving store performance.

Qualifications

• Operational leadership and multi-site coordination.

Responsibilities

• Reviews restaurant orders and pars daily for production and ordering
• Performs daily walk-thrus at each location to ensure proper building maintenance, cleanliness and security, as well as consistent execution of excellence in operational standards all day parts
• Accountable for production of Always Fresh standards and waste levels
• Initiates performance counseling and takes disciplinary actions for non-compliance in matters related to operational standards
• Using restaurant specific information, plans and works to budgets, maximizes profits and achieves sales and transaction targets, controls Food/Paper/Labour costs in the restaurant
• Conducts a review of food, paper, labour costs after each P and L period in each location

Job description

Tim Hortons is seeking a Multi Unit Manager to lead operations across multiple restaurants in the Vancouver area, reporting to the Operations Manager. You will drive guest satisfaction, uphold Always Fresh standards, and oversee budgets, staffing, and safety.

You will coach Restaurant Managers, conduct performance reviews, handle incidents, and ensure compliance with company policies. This role requires strong communication, leadership and a track record of improving store performance.