Restaurant Manager: Lead a Fast-Paced Café Team

Tim Hortons; Burnaby; On-site; CAD 55,000 - 75,000; Full time

Job summary

Tim Hortons is seeking a Restaurant Manager in Burnaby to lead daily operations and drive service excellence. You will supervise a diverse team, train staff to Tim Hortons standards, and ensure quality, cleanliness, and guest satisfaction.

The role requires strong leadership, coaching skills, and the ability to manage labor, inventory, and open/close procedures in a fast-paced environment. Evening and weekend availability is expected.

Qualifications

• Full-time availability, including evenings, weekends, and holidays.
• At least four years of supervision experience in a restaurant or fast-paced service environment.
• Ability to assist with daily shift operations, including opening and closing procedures.
• Strong leadership and coaching skills to support team members and maintain performance.
• Experience enforcing food safety, sanitation, and company quality standards.
• Proven ability to manage labor and workflow to meet service and productivity goals.
• Customer-focused mindset with the ability to resolve issues calmly and professionally.

Responsibilities

• Manage the shift by ensuring your team has all the tools they need to succeed
• Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow all operating guidelines for each piece of equipment
• Recruit, train, and coach a diverse team to achieve and maintain Tim Hortons high standards of operation
• Promote a respectful team environment and manage team members with open communication and understanding
• Manage inventory and ordering

Skills

Leadership

Coaching

Customer service

Team motivation

Job description

Tim Hortons is seeking a Restaurant Manager in Burnaby to lead daily operations and drive service excellence. You will supervise a diverse team, train staff to Tim Hortons standards, and ensure quality, cleanliness, and guest satisfaction.

The role requires strong leadership, coaching skills, and the ability to manage labor, inventory, and open/close procedures in a fast-paced environment. Evening and weekend availability is expected.