Multi-Unit Manager - People & Operations

Dentalook; Canada; On-site; CAD 90,000 - 130,000; Full time

Job summary

Dentalook is seeking a Multi-Unit Manager - People & Operations in Simcoe, Ontario, reporting to the Director of Operations. If you’ve run a dental multi-clinic portfolio or led a high-volume operation, this role scales impact across multiple sites while maintaining clinical excellence and patient experience.

You’ll own clinical performance, patient standards, and Development of Practice Managers, operating within a proven framework while traveling regularly to oversee clinics across the GTA.

Qualifications

• 3–5+ years in dental practice management.
• Understanding clinic financials and what drives performance.
• Comfort across multiple practice management software platforms.
• Ability to travel regularly across Downtown Toronto and the GTA.

Responsibilities

• Own accountability for clinical performance across your portfolio.
• Uphold patient experience standards and quality care.
• Coach and develop Practice Managers across locations.
• Drive financial performance and consistency across clinics.

Skills

Dental practice management

Financial acumen

Practice software platforms

Travel readiness

Tools

Practice management software

Job description

Multi-Unit Manager - People & Operations

Simcoe, Ontario | Reports to Director of Operations
You've built your career in dental. Now lead a region that matches your ambition.
If you're a Regional Manager who has successfully run a multi-clinic portfolio and you're ready for a new challenge — or a Practice Manager who has built and led a high-volume, complex operation and you're ready to scale your impact across multiple sites — we want to talk.
Our group operates 35 clinics across Canada, with a strong and expanding presence in Simcoe, Ontario — and we're looking for someone who lives in or near the city, so they can lead their clinics with presence, not a commute.

What You'll Own
Reporting directly to the Director of Operations, you'll carry full accountability for clinical performance, patient experience standards, and Practice Manager development across your portfolio. You'll work within a proven operational framework while bringing the on-the-ground leadership that makes the difference between a good clinic and a great one. Understanding clinic financials, coaching your teams, and driving performance consistency across locations will be at the center of what you do every day.

Who We're Looking For
You're the right person if you've done at least one of these well:

• Led a multi-clinic dental portfolio and delivered consistent results across locations
• Managed a large, high-volume practice with complex scheduling, staffing, and operational demands — and you're ready to multiply that impact across multiple sites
• Turned around a clinic — staffing, culture, performance, or all three

What we need from you: 3–5+ years in dental practice management, an understanding of clinic financials and what drives performance, comfort across multiple practice management software platforms, and the ability to travel regularly across Downtown Toronto and the GTA.

• Competitive base salary + performance bonus tied to regional results
• Direct visibility with senior leadership — your impact will be seen and recognized
• Comprehensive health and dental benefits
• The opportunity to lead at scale within one of Canada's growing dental groups

Ready to lead at the next level?
We're looking for operators who are serious about their craft and ready to take on a portfolio that reflects that. If that's you, we'd love to connect.

We are an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.

We use AI tools to support parts of our hiring process, but all interviews and final decisions are led by real people who value genuine connection and human judgment.