Multi-Line Adjuster | Marine Claims Growth Opportunity (Victoria)

Coast Claims; Victoria; On-site; CAD 70,000 - 110,000; Full time

Benefits offered by this job

Commission structure

Marine training

Career advancement

Employee-owned

Benefits package

RRSP matching

Flexible work

Education support

Team engagement

Job summary

Coast Claims Insurance Services in Canada is seeking a seasoned Multi-Line Adjuster to expand expertise into Marine Claims. You will investigate property, casualty, and marine losses, conduct site inspections, and prepare professional reports for insurers.

You will work with industry experts, receive mentorship, and have opportunities to advance within an employee-owned firm that values service excellence and ongoing professional development.

Qualifications

• Level 2 Adjuster's Licence required or ability to obtain.
• CIP designation or active pursuit of CIP accreditation is an asset.
• Minimum 5 years of claims handling experience.
• Strong property and casualty claim knowledge.
• Marine, boating, mechanical, vessel maintenance, or marine trades experience highly valued.
• Strong organizational and time-management abilities.
• Proficiency with Microsoft Office (Word/Excel/Outlook/OneDrive).
• Valid driver’s licence and ability to travel for field investigations.

Responsibilities

• Investigate property, casualty, and marine insurance claims.
• Conduct site inspections, witness interviews, and detailed fact-finding investigations.
• Review policy wording and determine coverage, liability, and applicable limits.
• Assess damages and collaborate with contractors, surveyors, marine experts, engineers, and other specialists.
• Prepare clear, concise, and professional reports for insurance clients.
• Negotiate fair and timely settlements while delivering exceptional customer service.
• Manage a diverse portfolio of files while meeting service standards and client expectations.
• Develop trusted relationships with insurers, brokers, policyholders, and industry professionals.
• Participate in ongoing marine claims training and mentorship programs.

Skills

Investigative skills

Negotiation

Communication

Time management

Analytical thinking

Education

Level 2 Adjuster's Licence

CIP designation

Tools

Microsoft Word

Microsoft Excel

Outlook

OneDrive

Job description

Join One of Canada's Leading Independent Adjusting Firms

For more than 55 years, Coast Claims Insurance Services has built a reputation for excellence, integrity, and expertise in claims management. Since 1970, we have grown from a regional adjusting firm into one of Canada's largest employee-owned independent claims organizations, serving clients throughout British Columbia, Alberta, and Ontario.

We're proud to remain fully independent, employee-owned, and focused on delivering exceptional service across the industries we serve.

A Unique Career Opportunity

Are you an experienced adjuster looking for a new challenge?

Coast Claims is seeking a motivated Multi-Line Adjuster who wants to expand their expertise and develop a rewarding specialty in the growing field of Marine Claims. This is an exceptional opportunity for someone with property, casualty, marine, mechanical, boating, or marine trades experience who is eager to work on unique and complex losses that few adjusters have the opportunity to handle.

Working alongside some of Canada's most experienced marine adjusters, you'll receive hands-on mentorship, specialized training, and ongoing support as you build expertise in one of the industry's most interesting and in-demand specialties.

Whether you're already involved in marine claims or looking to leverage your marine knowledge into a professional adjusting career, Coast Claims offers a clear path for growth and advancement.

What You'll Do

• Investigate property, casualty, and marine insurance claims.
• Conduct site inspections, witness interviews, and detailed fact‑finding investigations.
• Review policy wording and determine coverage, liability, and applicable limits.
• Assess damages and collaborate with contractors, surveyors, marine experts, engineers, and other specialists.
• Prepare clear, concise, and professional reports for our insurance clients.
• Negotiate fair and timely settlements while delivering exceptional customer service.
• Manage a diverse portfolio of files while meeting service standards and client expectations.
• Develop trusted relationships with insurers, brokers, policyholders, and industry professionals.
• Participate in ongoing marine claims training and mentorship programs.

What We're Looking For

• Level 2 Adjuster's Licence (or ability to obtain and maintain licensing requirements).
• CIP designation or active pursuit of CIP accreditation considered an asset.
• Minimum 5 years of claims handling experience.
• Strong property and casualty claim knowledge.
• Excellent investigative, analytical, negotiation, and communication skills.
• Marine, boating, mechanical, vessel maintenance, or marine trades experience is highly valued.
• Strong organizational and time‑management abilities.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, and OneDrive.
• Valid driver's licence and ability to travel for field investigations when required

What You Can Expect

• Industry-leading commission structure
• Specialized marine claims training and mentorship
• Strong career advancement opportunities
• Employee-owned company culture
• Comprehensive medical, dental, and vision benefits
• RRSP matching program
• Flexible work environment and work-life balance
• Continuing education and professional development support
• Collaborative team culture and regular employee engagement events

Why Coast Claims?

We believe talented adjusters deserve more than just a job. We offer a career with opportunities to grow, specialize, and succeed.

Coast Claims Insurance Services is committed to creating an inclusive and diverse workplace. We thank all applicants for their interest; however, only those selected for an interview will be contacted.