Marine Claims Specialist — Multi-Line Adjuster

Coast Claims; Victoria; On-site; CAD 70,000 - 110,000; Full time

Benefits offered by this job

Commission structure

Marine training

Career advancement

Employee-owned

Benefits package

RRSP matching

Flexible work

Education support

Team engagement

Job summary

Coast Claims Insurance Services in Canada is seeking a seasoned Multi-Line Adjuster to expand expertise into Marine Claims. You will investigate property, casualty, and marine losses, conduct site inspections, and prepare professional reports for insurers.

You will work with industry experts, receive mentorship, and have opportunities to advance within an employee-owned firm that values service excellence and ongoing professional development.

Qualifications

• Level 2 Adjuster's Licence required or ability to obtain.
• CIP designation or active pursuit of CIP accreditation is an asset.
• Minimum 5 years of claims handling experience.
• Strong property and casualty claim knowledge.
• Marine, boating, mechanical, vessel maintenance, or marine trades experience highly valued.
• Strong organizational and time-management abilities.
• Proficiency with Microsoft Office (Word/Excel/Outlook/OneDrive).
• Valid driver’s licence and ability to travel for field investigations.

Responsibilities

• Investigate property, casualty, and marine insurance claims.
• Conduct site inspections, witness interviews, and detailed fact-finding investigations.
• Review policy wording and determine coverage, liability, and applicable limits.
• Assess damages and collaborate with contractors, surveyors, marine experts, engineers, and other specialists.
• Prepare clear, concise, and professional reports for insurance clients.
• Negotiate fair and timely settlements while delivering exceptional customer service.
• Manage a diverse portfolio of files while meeting service standards and client expectations.
• Develop trusted relationships with insurers, brokers, policyholders, and industry professionals.
• Participate in ongoing marine claims training and mentorship programs.

Skills

Investigative skills

Negotiation

Communication

Time management

Analytical thinking

Education

Level 2 Adjuster's Licence

CIP designation

Tools

Microsoft Word

Microsoft Excel

Outlook

OneDrive

Job description

Coast Claims Insurance Services in Canada is seeking a seasoned Multi-Line Adjuster to expand expertise into Marine Claims. You will investigate property, casualty, and marine losses, conduct site inspections, and prepare professional reports for insurers.

You will work with industry experts, receive mentorship, and have opportunities to advance within an employee-owned firm that values service excellence and ongoing professional development.