Multi-Channel Account Lead

T; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

T&P is seeking an Account Manager to lead multi-channel client programs, coordinating with cross-functional agency teams from brief to final asset delivery. You will manage client relationships, provide clear communications, and ensure projects stay on schedule and within budget.

The ideal candidate has 1–4 years in an ad agency or marketing setting, with strong organizational skills and a proactive, collaborative mindset.

Qualifications

• 1–4 years of relevant ad agency or marketing environment experience.
• Experience leading projects and programs independently and collaboratively.
• Proven ability to partner with studio teams, overseeing the client-side production lifecycle from initial brief to final asset handover.
• Experience managing a range of channel requirements and production needs (social, digital, radio, print, DM, video).
• Excellent written and verbal communication; highly proactive and organized.

Responsibilities

• Take ownership on key client projects from development through production, with the support of the account team.
• Lead project status reports and status calls; drive the project process and resource planning.
• Serve as the primary client liaison, writing detailed reports, securing approvals, and coordinating with finance.
• Facilitate collaboration between creative teams, internal resources, and clients to keep projects on track.
• Contribute to budgets, timelines, briefs, and asset delivery across multi-channel programs.

Skills

Project management

Client communication

Relationship management

Stakeholder management

Agency experience

Tools

PowerPoint

Excel

Job description

T&P is seeking an Account Manager to lead multi-channel client programs, coordinating with cross-functional agency teams from brief to final asset delivery. You will manage client relationships, provide clear communications, and ensure projects stay on schedule and within budget.

The ideal candidate has 1–4 years in an ad agency or marketing setting, with strong organizational skills and a proactive, collaborative mindset.