Hybrid Account Lead - 360 Campaigns

VML Canada (English); Vancouver; Hybrid; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

VML is seeking an Account Supervisor to manage day-to-day operations across key client accounts in dynamic retail environments. You’ll act as the primary operational anchor, coordinating with Strategy, Creative, Media, Production, and Analytics to deliver campaigns on strategy, on schedule, and on budget.

The role requires 4–6 years of account management experience and a proven track record of multi-channel campaigns.

Qualifications

• 4–6 years of account management experience within advertising, marketing, or digital agency environments.
• Proven track record executing multi-channel, 360-degree campaigns (digital, social, video, CRM, and retail/POS).
• Strong financial acumen with budgets, estimates, vendor costs, and billing processes.
• Excellent written and verbal communication skills with the ability to lead client meetings.
• Excellent organization and multi-tasking abilities in a fast-paced environment.
• Self-starter and autonomous; able to drive initiatives without direct supervision.
• Collaborative team player with cross-department collaboration.
• Attention to detail in proofs, specs, timelines, and financial tracking.

Responsibilities

• Serve as the main day-to-day contact for client brand marketing teams.
• Manage timelines, deliverables, scope, and budget with proactive status reporting.
• Understand client goals, retail environment, and brand guidelines to align output with objectives.
• Oversee end-to-end execution of integrated campaigns across channels.
• Partner with strategy and creative leads through brief to launch.
• Monitor workflows, risks, and approvals to meet milestones.
• Manage asset delivery schedules and channel specs.
• Track project scope changes and issue change orders when needed.
• Collaborate with media and analytics to monitor performance and deliver post-campaign reporting.

Skills

Account management

Integrated campaigns

Budget management

Client communication

Project management

Collaboration

Attention to detail

Job description

VML is seeking an Account Supervisor to manage day-to-day operations across key client accounts in dynamic retail environments. You’ll act as the primary operational anchor, coordinating with Strategy, Creative, Media, Production, and Analytics to deliver campaigns on strategy, on schedule, and on budget.

The role requires 4–6 years of account management experience and a proven track record of multi-channel campaigns.