Mortgage specialist

BMO Financial Group; San Juan de Terranova; On-site; CAD 50,000 - 90,000; Full time

Job summary

An innovative financial institution is seeking a motivated Mortgage Specialist to help clients achieve their homeownership dreams. In this rewarding role, you will leverage your sales and customer service skills to build relationships and expand your network. With industry-leading training and support, you'll be empowered to excel in a competitive environment. This position offers the chance to make a significant impact in the community while enjoying a commission-based remuneration structure. Join a team that values diversity and fosters growth, and take the next step in your career with us!

Benefits

Health Insurance

Tuition Reimbursement

Accident and Life Insurance

Retirement Plans

Qualifications

• 3-5 years of relevant professional experience in mortgage lending.
• Deep knowledge of mortgage lending processes and regulations.

Responsibilities

• Cultivate and manage relationships to generate sales opportunities.
• Provide exceptional customer service and guide clients through the mortgage process.

Skills

Interpersonal Skills

Sales Skills

Customer Service

Negotiation Skills

Analytical Skills

Problem-Solving

Relationship Management

Education

Post-secondary education in a related field

Job description

Date limite pour présenter sa candidature : 06/01/2025

Adresse : 434 Topsail Road

Groupe de famille d'emploi : Ventes et service, Services bancaires aux particuliers

Join BMO - imagine the possibilities

Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning possibilities? Becoming a BMO Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role - helping customers make their dream of home ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full potential.

Responsibilities

1. Cultivate, grow, and manage relationships with a network of client referral sources and new inquiries to generate sales opportunities for new mortgage loans and increase BMO's market share in home financing.
2. Identify sales opportunities and refer them to colleagues as appropriate.
3. Design and implement effective marketing and sales programs to boost organizational results.
4. Proactively communicate with client referral sources and new inquiries from our national partnerships and establish local partnerships for discussions on home financing solutions.
5. Assist in implementing targeted marketing programs, promotions, and initiatives.
6. Actively seek cross-selling and upselling opportunities to help the branch meet its sales and profitability goals.
7. Support the implementation of marketing programs, promotions, and initiatives.
8. Expand your network by obtaining referrals and new inquiries from existing contacts.
9. Enhance BMO's presence in the community by participating in trade shows, conferences, and related activities.
10. Act in the best interest of the client during activities related to applications and processing.
11. Perform necessary onboarding activities as needed.
12. Provide exceptional customer service that builds trust through expertise and tailored support.
13. Guide clients throughout the mortgage application and processing activities.
14. Partner with branch teams for proper client handover and to identify clients needing other banking products.
15. Resolve or escalate issues to ensure client expectations are met and funds are disbursed timely.
16. Offer friendly, courteous, and professional service, responding to inquiries and identifying client needs for banking products, and referring appropriately.
17. Stay informed about client needs, industry trends, best practices, regulatory requirements, and policies related to products and services.
18. Handle customer service issues within established parameters and escalate complex issues.
19. Develop solutions and provide recommendations based on business strategy and stakeholder needs.
20. Support strategic initiatives in collaboration with internal and external stakeholders.
21. Participate in setting business priorities and implementing sector or group strategies.
22. Conduct independent analysis and assessments to resolve strategic issues.
23. Coordinate with BMO teams and clients to ensure home financing requests are processed satisfactorily.
24. Document updates in BMO's internal systems to ensure all employees have access to current information.
25. Analyze data to provide insights and recommendations.
26. Gather data and prepare reports and dashboards.
27. Provide feedback on operational planning and implementation.
28. Perform routine tasks such as processing service requests, transactions, and inquiries.
29. Classify information to ensure accuracy and completeness.
30. Collaborate with third parties to establish relationships that generate referrals and new mortgage inquiries.
31. Execute all transactions according to guidelines and requirements to maintain operational integrity.
32. Possibly focus on a specific sector or group.
33. Think creatively and propose new solutions.
34. Use judgment to identify and resolve problems within established limits.
35. Work independently.
36. Additional tasks and responsibilities may be assigned as needed.

Qualifications

• Generally three to five years of relevant professional experience with post-secondary education in a related field, or equivalent combination of education and experience.
• For roles involving lending qualifications, credit qualifications and related skills as per credit portfolio requirements and standards.
• Deep knowledge of the mortgage lending process and applicable regulatory requirements.
• Strong interpersonal, sales, customer service, and negotiation skills.
• Expertise in self-management, teamwork, personal loans, and relationship management.
• Functional knowledge of retail banking services, investments, trust services, small business and corporate loans, and cash management.
• Extensive knowledge of the real estate sector and mortgage market.
• Excellent negotiation skills.
• Specialized knowledge acquired through education or work experience.
• Advanced oral and written communication skills.
• Strong collaboration and teamwork skills.
• Advanced analytical and problem-solving skills.
• Influence capacity.

Compensation

Type of remuneration: Commissions

The above represents the salary range and type of compensation at BMO Financial Group.

Salaries vary based on location, skills, experience, education, and qualifications, and may include a commission structure. Part-time salaries are prorated. For commission roles, the mentioned salary target is for the first year.

Total compensation may include bonuses, discretionary rewards, and other benefits, including health insurance, tuition reimbursement, accident and life insurance, and retirement plans. More details are available at https://jobs.bmo.com/ca/fr/R%C3%A9mun%C3%A9ration-globale.

About Us

At BMO, our shared purpose is to have the courage to make a difference in lives and business. We aim to create positive, lasting change for clients, communities, and people. By working together, innovating, and pushing boundaries, we transform lives and businesses and foster economic growth worldwide.

As a BMO team member, you are valued, respected, and heard, with greater opportunities for growth and results. We strive to help you succeed from day one, supporting your development and helping clients achieve their goals.

Learn more at https://jobs.bmo.com/ca/fr.

BMO is committed to an inclusive, equitable, and accessible workplace. Accommodations are available upon request. To request accommodations, contact your recruiter.

Note to recruiters: BMO does not accept unsolicited resumes from external sources. Resumes sent unsolicited will be considered BMO property. No fees are paid for placements from unsolicited resumes. Agencies must have a valid written agreement before submitting resumes.