Mortgage Payments & Reconciliation Specialist

Kinvie

Toronto

Hybrid

CAD 52,000 - 76,000

Full time

14 days+

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Benefits offered by this job

Bonus potential

RRSP match

Benefits: medical, dental, vision

Employee Share Purchase Plan

Parental top-up

Generous vacation

Career development

Networking events

Job summary

EQ Bank, Canada's Challenger Bank, seeks a Mortgage Payments Specialist to accurately process payments that affect mortgage and loan portfolios. The role emphasizes precision, timely reconciliations, and regulatory compliance within a collaborative hybrid team.

Based in Toronto, you will work with multiple departments, resolve payment issues, and prepare daily reconciliations. A 2–3 year mortgage background, strong math, and Excel proficiency are essential.

Qualifications

2–3 years’ mortgage industry experience required.
Strong attention to detail and accuracy.
Ability to meet tight deadlines and balance priorities.
Knowledge of cheque clearing and collection processes.
Understanding of payment hierarchy rules and applications.
Excellent math and analytical abilities.
Proficiency with Word and intermediate Excel skills.

Responsibilities

Process incoming payments via multiple methods.
Run and reconcile transaction verification reports.
Ensure daily incoming payment and returned payment files are processed on time and accurately.
Process LOC cheques reviewing body, limit and signature per guidelines.
Decide to honour/dishonour LOC cheques.
Post daily payment transactions and EFTs with detailed notes in systems.
Attend to HELOC requests including reprocessing payments and investigating disputes.
Coordinate with FI, IT and other parties to resolve issues and follow up.