Mooka’am Indigenous Healing Supervisor - Services Lead

Seneca; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Native Child and Family Services of Toronto seeks a Supervisor, Mooka’am to lead an interdisciplinary team delivering culturally grounded services. You will promote safe, coordinated service delivery using a Two-Eyed Seeing approach and oversee staff development, performance, and partnerships with internal programs and SickKids.

You will supervise Developmental Case Managers, ensure staff are trained in Indigenous practices, and coordinate services for children, youth, adults and families.

Qualifications

• Bachelor's or Master's degree in Psychology, Social Work, Counseling or related field.
• Three years of experience in clinical supervisory/management.
• Experience supervising staff and coordinating workflow.
• Knowledge of Indigenous healing approaches and FNIM communities.

Responsibilities

• Supervises clinical staff delivering individual, dyadic, family and group counselling to clients.
• Oversees partnership with SickKids and ensures readiness to deliver family‑focused services.
• Provides clinical supervision across modalities (play therapy, youth/ adult services, caregiver–child work).
• Leads Two-Eyed Seeing integration of Indigenous knowledge with clinical practice.
• Develops and delivers culturally grounded staff training on Indigenous healing approaches.
• Supervises Developmental Case Managers providing navigation and support to children and adults with exceptionalities.
• Manages staffing, priorities, performance appraisals and disciplinary actions.
• Communicates policies and funder requirements to staff; ensures compliant reporting.
• Facilitates access to Elders and Traditional Teachers for clients as needed.
• Maintains program policies and clinical operations manuals.
• Protects confidentiality and privacy of clients and staff information.
• Builds partnerships and referral pathways with internal/external programs.
• Keeps knowledge of community resources and participates in planning committees.
• Ensures effective communication among staff and stakeholders for coordinated service delivery.
• Ensures compliance with program policies and funder requirements; completes reports.

Skills

Indigenous healing approaches

Staff supervision

Leadership

Communication skills

Conflict resolution

Autonomy

Interpersonal skills

Education

Bachelor's or Master's degree in Psychology, Social Work, Counseling or closely related field

Tools

Coyote Caseworks

Job description

Native Child and Family Services of Toronto seeks a Supervisor, Mooka’am to lead an interdisciplinary team delivering culturally grounded services. You will promote safe, coordinated service delivery using a Two-Eyed Seeing approach and oversee staff development, performance, and partnerships with internal programs and SickKids.

You will supervise Developmental Case Managers, ensure staff are trained in Indigenous practices, and coordinate services for children, youth, adults and families.