MONTREAL [HYBRID] - Middleware Administrator File Transfer

QUANTEAM - North America (RAINBOW PARTNERS Group); Montreal (administrative region); On-site; CAD 85,000 - 110,000; Full time

Job summary

QUANTEAM - North America (RAINBOW PARTNERS Group) in Montreal seeks an Intermediate Middleware Administrator for File Transfer to support global clients. You will manage IBM Sterling technologies and collaborate with teams in Canada, the US and Europe.

The role requires participating in on-call rotation, weekend support, and follow-the-sun coverage for systems in Paris and Asia, within a 24x7 environment. Bilingual French/English is preferred.

Qualifications

• Client-focused with ability to work across teams.
• Excellent written and verbal communication in English and French.
• Willingness to learn new technologies.
• Experience with middleware file transfer and on-call support.
• Experience with 24x7 production environments.

Responsibilities

• Middleware & File Transfer Administration: manage IBM Sterling technologies.
• Collaborate with Montreal, US, and Paris teams on middleware in Canada and the US.
• Participate in on-call rotation and provide 24x7 production support.
• Implement and maintain standards, best practices, and procedures for file transfer.
• Contribute to API and automation initiatives for provisioning the file transfer platform.

Skills

Client-focused

Independent worker

Detail-oriented

Team player

Bilingual EN/FR

Willingness to learn

24x7 experience

Distributed teams

Tools

IBM Sterling Connect Enterprise

IBM Sterling Connect Express

IBM Sterling Connect Direct

Sterling File Gateway

Sterling Secure Proxy

Job description

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Geneva, Lisbon, Porto and Casablanca.

We are looking for an Intermediate Middleware Administrator File Transfer to work with one of our clients.

CONTEXT AND ROLE OBJECTIVES

As part of the global Middleware group, you will support and manage middleware technologies.

You will work closely with Middleware Administrators in Montreal, the US, and Paris to manage middleware located in Canada and the US.

The role involves participating in on-call rotation, providing off-hours and weekend production support, and providing follow-the-sun on-call support to systems in Paris and Asia.

KEY RESPONSIBILITIES

Middleware & File Transfer Administration

• Support and manage middleware technologies within the global Middleware group.
• Work closely with Middleware Administrators in Montreal, the US, and Paris to manage middleware located in Canada and the US.
• Administer and support IBM Sterling technologies, including Connect Enterprise, Connect Express, Connect Direct, Sterling File Gateway, Sterling Secure Proxy, and related technologies.
• Support relevant protocols including FTP, SFTP, PeSIT, Connect:Direct (C:D), and FTP/SSL.

Production Support

• Participate in the on-call rotation, providing off-hours and weekend production support.
• Provide follow-the-sun on-call support to systems in Paris and Asia.
• Support operations in a 24x7 environment.
• Work with distributed teams.

Standards, Processes & Best Practices

• Provide advice and best practices to internal clients, including GTS, ITEC, and related stakeholders.
• Help implement and update team standards, including installation, best practices, and procedures.
• Implement and maintain consistent processes, methods, and procedures for all file transfer activities.
• Recommend software and hardware upgrade paths.

Automation

• Contribute to API Factory initiatives for provisioning and automation of the file transfer platform.

ENVIRONMENT

• Global Middleware group.
• Middleware located in Canada and the US.
• Teams located in Montreal, the US, and Paris.
• Support model: on-call rotation, off-hours and weekend production support.
• Follow-the-sun on-call support to systems in Paris and Asia.
• IBM Sterling technologies: Connect Enterprise, Connect Express, Connect Direct, Sterling File Gateway, Sterling Secure Proxy.
• Automation: API Factory initiatives for provisioning and automation of the file transfer platform.
• Internal clients: GTS, ITEC.
• Processes: installation, best practices, procedures, consistent processes, methods and procedures for file transfer activities.
• ITIL processes.

PROFILE

Required Skills and Qualifications:

• Client-focused and able to work independently while collaborating across different teams.
• Detail-oriented with strong organizational and interpersonal skills.
• Willingness to learn new technologies and methodologies.
• Self-motivated and a team player.
• Excellent written and oral communication and presentation skills.
• Experience working in a 24x7 environment.
• Experience working with distributed teams.
• Proficiency in French and English, written and/or oral.
• Ability to communicate in French and English, both orally and in writing.

Nice to Have

• Familiarity with ITIL processes.

Other

• Ability to communicate in French and English, both orally and in writing, is a requirement, as the person in this position will need to collaborate regularly with colleagues and partners in the United States.