Montreal [Hybrid] Senior Application Support Analyst

QUANTEAM - North America (RAINBOW PARTNERS Group); Montreal (administrative region); On-site; CAD 70,000 - 100,000; Full time

Job summary

Quanteam in Montreal is seeking an Application Support Analyst for a client in investment banking. You will provide technical and functional support of the equity and derivative risk engine used by traders and risk analysts daily.

The role requires strong SQL, Unix command proficiency, and the ability to coordinate with Paris and Bangalore teams. You will ensure platform continuity and participate in agile delivery.

Qualifications

• 5+ years of experience as an Application Support Analyst within a financial institution.
• Strong SQL knowledge.
• Ability to read and update shell scripts and work with Unix commands.
• Strong ability to manage multiple priorities, commitments, and projects.
• Comfortable acting as the main point of contact for Paris and Bangalore support teams.
• Willingness to learn and contribute ideas in a team setting.

Responsibilities

• Support the platform for back-office systems supporting front-office trading activities across North America, Europe, and Asia
• Monitor the CEQ global platform and take appropriate actions to ensure it runs properly
• Ensure service continuity and effective coordination with Paris and Bangalore support teams
• Provide functional and technical support to Front Office and Risk business partners
• Propose technical and functional solutions to improve relationships with business partners
• Ensure adherence to agile and continuous delivery methodologies
• Present testing results to users and stakeholders
• Contribute to the design, deployment, and support of global applications for the Equity pricing chain

Skills

SQL

Shell scripting/Unix

Multi-priority management

Global coordination

Tools

UNIX

SQL

KIBANA

ELASTICSEARCH

AUTOSYS

API

Job description

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Geneva, Lisbon, Porto and Casablanca.

We are looking for an Application Support Analyst for one of our clients, an investment bank set in Montreal.

Role Overview

This is a central and dynamic position as you will provide technical and functional support of the equity and derivative risk engine which allow our traders and risk analysts to manage their risks on a day to day basis. Good financial knowledge, great communication, social skills, and knowledge of ITIL best practices are essential as you will be responsible for supporting and maintaining our applications.

Technical Stack

UNIX | SQL | KIBANA | ELASTICSEARCH | AUTOSYS | API

What will be your day-to-day?

Missions

• Support the platform for back-office systems supporting front-office trading activities across North America, Europe, and Asia
• Monitor the CEQ global platform and take appropriate actions to ensure it runs properly
• Ensure service continuity and effective coordination with Paris and Bangalore support teams
• Provide functional and technical support to Front Office and Risk business partners
• Propose technical and functional solutions to improve relationships with business partners
• Ensure adherence to agile and continuous delivery methodologies
• Present testing results to users and stakeholders
• Contribute to the design, deployment, and support of global applications for the Equity pricing chain

Profile

• 5+ years of experience as a Application Support Analyst within a financial institution
• Strong SQL knowledge
• Ability to read and update shell scripts and work with Unix commands
• Strong ability to manage multiple priorities, commitments, and projects
• Comfortable acting as the main point of contact for Paris and Bangalore support teams
• Strong willingness to learn, contribute ideas, and actively participate in team solutions

Nice to have

• Bilingual proficiency in English and French
• Knowledge of US or international financial regulations
• Experience or familiarity with financial products and pricing concepts

LANGUAGE

Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States.