Monitoring Operators (Full Time - French Bilingual)

GardaWorld; Hamilton; Hybrid; CAD 52,000 - 70,000; Full time

Benefits offered by this job

Extended health benefits

On-site gym

Parking on-site

Ongoing training & incentives

Job summary

GardaWorld in Hamilton, Ontario is seeking Monitoring Operators (Full Time - French Bilingual) to remotely monitor CCTV and support client sites across North America. You will maintain incident records, coordinate with authorities, and work 12-hour shifts on a flexible schedule.

We provide extended health benefits after probation, on-site gym access, parking, and ongoing training plus performance-based incentives. Fluency in English and French is required.

Qualifications

• Post-secondary education or equivalent experience required.
• Criminal background check may be required.
• Fluency in English and French is necessary.
• Experience contacting emergency services is preferred.
• Proficient with MS Office and basic computer programs.

Responsibilities

• Remotely monitor CCTV cameras to ensure client premises security.
• Conduct surveillance to detect theft, vandalism, or other illegal activities.
• Maintain accurate incident records in internal software and report suspicious behavior.
• Collaborate with law enforcement as needed.

Skills

Attention to detail

Calm under pressure

Bilingual English/French

Strong communication

Computer skills

Education

Post-secondary education or equivalent

Tools

MS Office

Google Chrome

Job description

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Business Unit: ECAM

Career Area: Operations and Administration

Location:

Hamilton, Ontario, CA

Join GardaWorld. Make a difference!

ECAM Technologies, a division of GardaWorld is currently seeking Monitoring Operators (Full Time - French Bilingual) to help us provide and deliver quality service to our clients, North America wide. Reporting directly to the company’s Monitoring Supervisors, this role is critical to the success and reputation of our company, as we rapidly grow in the marketplace. This is for an existing opening.

What’s in it for you?

• Competitive starting wage of $25.00/Hour.
• Regular and competitive, merit-based increases.
• Performance based quarterly incentives.
• Full training on all duties, responsibilities, and procedures, with ongoing support.
• Monthly performance feedback and training, to ensure ongoing success.
• Call-in bonuses for extra or short notice shifts.
• Extended health benefits, upon completion of probationary period, which include:
  • Extended health care
  • Dental care
  • Disability insurance
  • Life insurance
  • Employee Assistance Program
• 24/7 access to on-site, employee gym.
• Monitored on-site parking.
• The opportunity to work with new and quickly evolving technologies, within the security industry.

Monitoring Operators Responsibilities

• Remotely monitor CCTV cameras to ensure the safety and security of client premises.
• Conduct surveillance to detect and prevent theft, vandalism, or other illegal activities.
• Maintain accurate records of incidents in internal software programs and report any suspicious behavior to appropriate authorities.
• Collaborate with law enforcement agencies as needed.

Monitoring Operators Qualifications

• Flexibility in the days you are available, with availability to work nights, every other weekend, and stat holiday shifts (as needed).
  • We operate 7 days a week, 365 days a year, including holidays.
• Availability to work 7 shifts (84 hours) in a 2-week period.
• Ability to work 12 hour shifts, while seated at a desk.
• Individuals who have a high attention to detail, and ability to identify potential security risks.
• Experience in contacting emergency services, such as police, ambulance, and fire is preferred, but not necessary.
• Ability to remain calm and composed in high-pressure situations.
• Proficient in computer usage, including familiarity with software such as MS Office, Google Chrome, and other basic computer programs.
• Sound communication skills, both oral and written in English and French, are necessary.
• A post-secondary education or equivalent experience, in any field.
• Quality references that will vouch for your work, attitude, and attendance.
• Ability to provide a clear criminal background check.

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.