Monitoring Operator (Full Time Nights)

GardaWorld; Hamilton; Hybrid; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Extended health benefits

On-site gym

Employee parking

Training and development

Performance incentives

Job summary

GardaWorld in Hamilton is seeking a Monitoring Operator for full-time night shifts to remotely monitor CCTV and safeguard client premises in North America.

You will work within the ECAM unit, receive full training, and take part in performance-based incentives and ongoing development. Strong English communication and computer skills are essential.

Qualifications

• Flexibility to work nights, weekends and stat holidays.
• Willingness to work 12-hour shifts at a desk.
• Attention to detail and risk awareness.
• Experience contacting emergency services preferred but not required.
• Clear criminal background check is required.
• Strong written and spoken English.

Responsibilities

• Remotely monitor CCTV cameras to ensure client premises safety.
• Conduct surveillance to prevent theft, vandalism or other illegal activities.
• Maintain accurate incident records in internal software and report suspicious behavior.
• Collaborate with law enforcement as needed.

Skills

Communication skills

Attention to detail

Calm under pressure

Computer literacy

English proficiency

Emergency services experience (preffer

Education

Post-secondary education

Tools

MS Office

Google Chrome

Job description

Select how often (in days) to receive an alert:

Monitoring Operator (Full Time Nights)

Business Unit: ECAM

Career Area: Operations and Administration

Location: Hamilton, Ontario, CA

Join ECAM Technologies, a GardaWorld company.

ECAM Technologies, a division of GardaWorld, is currently seeking Monitoring Operators (Full Time Nights) to help us provide and deliver quality service to our clients, North America wide. Reporting directly to the company’s Monitoring Supervisors, this role is critical to the success and reputation of our company, as we rapidly grow in the marketplace. This is for an existing opening.

What’s in it for you?

• Competitive starting wage of $20.00/Hour.
• Regular and competitive, merit-based increases.
• Performance based quarterly incentives.
• Full training on all duties, responsibilities, and procedures, with ongoing support.
• Monthly performance feedback and training, to ensure ongoing success.
• Call-in bonuses for extra or short notice shifts.
• Extended health benefits, upon completion of probationary period, which include:
  • Extended health care
  • Dental care
  • Disability insurance
  • Life insurance
  • Employee Assistance Program
• 24/7 access to on-site, employee gym.
• Monitored on-site parking.
• The opportunity to work with new and quickly evolving technologies, within the security industry.
  

Monitoring Operator Responsibilities

• Remotely monitor CCTV cameras to ensure the safety and security of client premises.
• Conduct surveillance to detect and prevent theft, vandalism, or other illegal activities.
• Maintain accurate records of incidents in internal software programs and report any suspicious behavior to appropriate authorities.
• Collaborate with law enforcement agencies as needed.

Monitoring Operator Qualifications

Flexibility in the days you are available, with availability to work nights, every other weekend, and stat holiday shifts (as needed).

We operate 7 days a week, 365 days a year, including holidays.

Availability to work 7 shifts (84 hours) in a 2-week period.

Ability to work 12 hour shifts, while seated at a desk.

Individuals who have a high attention to detail, and ability to identify potential security risks.

Experience in contacting emergency services, such as police, ambulance, and fire is preferred, but not necessary.

Ability to remain calm and composed in high-pressure situations.

Proficient in computer usage, including familiarity with software such as MS Office, Google Chrome, and other basic computer programs.

Sound communication skills, both oral and written in English, are necessary.

A post-secondary education or equivalent experience, in any field.

Quality references that will vouch for your work, attitude, and attendance.

Ability to provide a clear criminal background check.

#ECAM

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.