Modern Infrastructure Customer Solutions Architect

Softchoice; Toronto; On-site; CAD 120,000 - 160,000; Full time

Benefits offered by this job

Health and Wellbeing

RRSP/DPSP Retirement Savings Plan

Life and Disability Insurance

Paid Time Off

Employee Discount Program

Job summary

Softchoice, a World Wide Technology company, is seeking a Modern Infrastructure Customer Solutions Architect in Toronto, Canada. You will guide customers through infrastructure modernization, spanning data centers, public cloud, AI workloads, and storage, while collaborating with account teams to drive multi-stakeholder engagements.

You will leverage Challenger Sales, engage pre-sales, and build strategic relationships with partners to deliver end-to-end modernization roadmaps.

Qualifications

• Experience selling technology solutions to Quebec Public Sector organizations.
• Strong understanding of public sector procurement processes, RFPs, standing offers, and contract vehicles.
• Fluent in French and English for executive conversations and presentations.
• 8+ years selling technology solutions in dedicated sales or pre-sales roles.
• Experience with Data Center, hybrid cloud and public cloud models (Azure, AWS, Google).
• Knowledge of Cisco product lines related to modern infrastructure is a plus.

Responsibilities

• Grow and develop Hybrid IT Solutions including Data Center, Networking, Public Cloud, Professional Services, and/or Managed Services.
• Leverage Challenger Sales and insights-driven processes to tailor solutions.
• Collaborate with District Sales Teams to win opportunities in targeted accounts.
• Build and maintain account and market penetration plans.
• Lead opportunities from needs assessment to closing with cross-functional support.
• Nurture relationships with key Hybrid IT partners and vendors.

Skills

French/English bilingual

Public sector sales

Infrastructure modernization

Hybrid cloud & data center

Challenger sales

Executive communication

Travel readiness

Job description

Modern Infrastructure Customer Solutions Architect

At Softchoice, a World Wide Technology (WWT) company, we work together to make a new world happen. As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the entire Canadian market, we help organizations turn ambition into real‑world outcomes. We do this through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and growth.

With a highly engaged, high-performing team, we are certified as a Great Place to Work® in both Canada and the United States, and have been recognized as a Best Workplace in Canada for more than 20 years. We stand proudly for our people and their success through career development and advancement, and continuously strive to do what’s good for our people and communities.

As part of WWT, we connect customers to the global scale, advanced innovation, world-class partnerships, and deep expertise of a leader in AI and digital transformation. This includes access to WWT’s Advanced Technology Center (ATC), a collaborative ecosystem featuring state‑of-the‑art hardware and software that enables customers and partners to conceptualize, test, and validate innovative solutions before deploying them at scale.

The impact you will have:

Guiding our customers through modernization of their infrastructure. Companies and organizations everywhere need rapid infrastructure modernization to ensure they stay ahead of their competition.Modernized Infrastructure is inclusive of their datacenter-based infrastructure as well as their public cloud infrastructure, deployed in a dynamic, connected and secured architecture, for modernized applications, data and AI workloads.

AsaModern Infrastructure CSA, your mission is to putbusinesseson the best possible path toasustainable and ground-breaking future. In doing so, you will unlock new opportunities and overcome technological and business barriers, while delivering a compelling andcustomizedroadmap for modernization. This role at Softchoice, isdesigned to follow through on our long-standing promiseto do right by our customers. Customers increasingly need large scale data sets supporting AI workloads alongside legacy workloads with security, business resiliency and governance creating challenges to achieve their goals.

In this new era of disruption, speed and complexity, IT sellers aren’tsimply selling thevirtuesof the modern datacenter infrastructure and cloud. These specialist sellers are helping customers understand their potential as modernizing legacydatacenterand networking infrastructures allows customers to lay the groundwork for their future.You will workclosely with the account teams for our customers todevelop andset inmotion advanced Datacenter, AI and storage hybrid infrastructures, public cloud and network infrastructure and security solutions, which in turn willhelp customers succeed and thrive.

What you'll do:

Growand developHybrid IT Solutions and Services that include a mix of Data Center, Networking, Public Cloud, Professional Services, and/or Managed Services

Leveragethe challenger Sales methodology andaninsights-driven sales processes,along withacurrent knowledge of industry and technical trends,to customize solutions for customer needs and businessgoals

Collaboratewith District Sales Teams and Leaders to create and execute a strategy to acquire new opportunities within targeted accounts

Buildand maintainaccount andmarketpenetration plans on assigned accounts

Quarterback opportunities from the point of assessing customer needs through closing deals and driving diversification

Engagepre-sales and internal support to provide outstanding, end-to‑ end service

Nurture strategic relationships with key Hybrid IT partners and vendors

What you bring to the table:

Experience selling technology solutions into Quebec Public Sector organizations

Strong understanding of public sector procurement processes, RFPs, standing offers, and contract vehicles.

Demonstrated success navigating complex, multi-stakeholder sales cycles involving executive, technical, and procurement stakeholders.

Knowledge of the Quebec government, healthcare, education, and municipal landscape.

Professional fluency in both French and English, including the ability to conduct executive-level conversations and presentations in French.

Professional Experience in Infrastructure Modernization:

8+ years of experience successfully selling technology solutions in dedicated sales or technical pre-sales roles.

Extensive experience aligning business objectives and initiatives with relevant technology requirements.

Proven track record in identifying, developing, and driving sales for legacy infrastructure environments, including compute, storage, and networking within Data Center infrastructure.

Knowledge of Cisco product lines and solutions as they pertain to modern infrastructure needs is considered a strong asset.

Strong expertise in Data Center, hybrid cloud, and public cloud models, with experience across Azure, AWS, Google, and Managed Services.

Adept at building relationships and engaging with customer decision makers involved in infrastructure modernization efforts.

Exceptional communication skills, especially in conveying complex modern infrastructure concepts

Documented success in developing and increasing sales for Managed and Professional Services offerings.

Creative, strategic thinker with a client-focused service approach.

Willingness and ability to travel frequently within a designated Sales District, up to 25% of the time.

Compensation:

A reasonable estimate of the current base pay range for this position is $120,000 to $160,000, annually + 40% as target incentives.

Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.

Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes:

Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program

Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance

Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave

Additional Perks: Employee Discount Program

Why You’ll Love Working Here:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 21 consecutive years
• Inclusive Culture: We are committed to a company culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly [e-mail] . We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.