Modern Infrastructure Customer Solutions Architect
Softchoice
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Benefits offered by this job
Job summary
Softchoice is actively seeking a Modern Infrastructure Customer Solutions Architect in Canada. This role focuses on guiding modernization across data centers, public cloud, and AI workloads, delivering customized roadmaps and end-to-end solutions in a dynamic market.
You will drive opportunities with Quebec public sector clients, collaborate with account teams, and build durable client relationships while traveling up to 25% of the time.
Qualifications
- Experience selling technology solutions to Quebec public sector
- Strong understanding of public sector procurement processes, RFPs and contracts
- Navigate complex multi-stakeholder sales cycles including executives and procurement
- Knowledge of Quebec government, healthcare, education and municipal landscape
- Fluent in French and English; executive conversations in French
- 8+ years in dedicated sales or technical pre-sales roles
- Align business objectives with technology requirements
- Proven track record selling legacy and modern infrastructure
- Knowledge of Cisco product lines is a strong asset
- Data center, hybrid cloud and public cloud models (Azure, AWS, Google)
- Build relationships with customer decision makers
- Communicate complex modern infrastructure concepts clearly
- Experience selling Managed and Professional Services
- Willingness to travel up to 25%
Responsibilities
- Grow and develop Hybrid IT Solutions and Services including Data Center, Networking, Public Cloud, Professional and Managed Services
- Leverage Challenger Sales methodology and insights-driven processes to tailor solutions
- Collaborate with District Sales Teams to target accounts
- Create and execute account penetration plans
- Lead opportunities from needs assessment to close and diversification
- Engage pre-sales and internal support for end-to-end service
- Nurture strategic relationships with Hybrid IT partners and vendors
Skills
Tools
Job description
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Why you'll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.
Guiding our customers through modernization of their infrastructure. Companies and organizations everywhere need rapid infrastructure modernization to ensure they stay ahead of their competition. Modernized Infrastructure is inclusive of their datacenter-based infrastructure as well as their public cloud infrastructure, deployed in a dynamic, connected and secured architecture, for modernized applications, data and AI workloads.
As a Modern Infrastructure CSA, your mission is to put businesses on the best possible path to a sustainable and ground-breaking future. In doing so, you will unlock new opportunities and overcome technological and business barriers, while delivering a compelling and customized roadmap for modernization.
This role at Softchoice, is designed to follow through on our long-standing promise to do right by our customers. Customers increasingly need large scale data sets supporting AI workloads alongside legacy workloads with security, business resiliency and governance creating challenges to achieve their goals. In this new era of disruption, speed and complexity, IT sellers aren’t simply selling the virtues of the modern datacenter infrastructure and cloud.
These specialist sellers are helping customers understand their potential as modernizing legacy datacenter and networking infrastructures allows customers to lay the groundwork for their future. You will work closely with the account teams for our customers to develop and set in motion advanced Datacenter, AI and storage hybrid infrastructures, public cloud and network infrastructure and security solutions, which in turn will help customers succeed and thrive.
- Grow and develop Hybrid IT Solutions and Services that include a mix of Data Center, Networking, Public Cloud, Professional Services, and/or Managed Services
- Leverage the challenger Sales methodology and an insights-driven sales processes, along with a current knowledge of industry and technical trends, to customize solutions for customer needs and business goals
- Collaborate with District Sales Teams and Leaders to create and execute a strategy to acquire new opportunities within targeted accounts
- Build and maintain account and market penetration plans on assigned accounts
- Quarterback opportunities from the point of assessing customer needs through closing deals and driving diversification
- Engage pre-sales and internal support to provide outstanding, end-to-end service
- Nurture strategic relationships with key Hybrid IT partners and vendors
- Experience selling technology solutions into Quebec Public Sector organizations
- Strong understanding of public sector procurement processes, RFPs, standing offers, and contract vehicles.
- Demonstrated success navigating complex, multi-stakeholder sales cycles involving executive, technical, and procurement stakeholders.
- Knowledge of the Quebec government, healthcare, education, and municipal landscape.
- Professional fluency in both French and English, including the ability to conduct executive-level conversations and presentations in French.
- Professional Experience in Infrastructure Modernization:
- 8+ years of experience successfully selling technology solutions in dedicated sales or technical pre-sales roles.
- Extensive experience aligning business objectives and initiatives with relevant technology requirements.
- Proven track record in identifying, developing, and driving sales for legacy infrastructure environments, including compute, storage, and networking within Data Center infrastructure.
- Knowledge of Cisco product lines and solutions as they pertain to modern infrastructure needs is considered a strong asset.
- Strong expertise in Data Center, hybrid cloud, and public cloud models, with experience across Azure, AWS, Google, and Managed Services
- Adept at building relationships and engaging with customer decision makers involved in infrastructure modernization efforts.
- Exceptional communication skills, especially in conveying complex modern infrastructure concepts
- Documented success in developing and increasing sales for Managed and Professional Services offerings.
- Creative, strategic thinker with a client-focused service approach.
- Willingness and ability to travel frequently within a designated Sales District, up to 25% of the time.
A reasonable estimate of the current base pay range for this position in Toronto is $120,000 to $160,000, annually + 40% as target incentives.
Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.
Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes:
Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program
Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance
Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave
Additional Perks: Employee Discount Program
- The People: You'll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
- High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
- Flexibility: Plan your workdays in a way that suits you best
- Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20consecutive years
- Inclusive Culture: We are committed to an company culture where every team member can be their authentic self
- Competitive Benefits: Benefit from competitive perks that start on day one
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com . We are committed to working with you to best meet your needs.
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.
Before you start with us, we will conduct a criminal record check, verify your education, and check your references.
When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.
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