Mobile Service Technician | FSJ BC

Velocity Vehicle Group; Fort St. John; On-site; CAD 157,046,400 - 186,251,520; Full time

Benefits offered by this job

Competitive hourly compensation

Mobile technology

Autonomy in field

Career advancement opportunities

Job summary

Velocity Truck Centres Canada is seeking a Mobile Service Technician to diagnose, service, and repair heavy-duty trucks and trailers at customer sites in Fort St. John. Working from a mobile service vehicle, you will perform repairs and preventative maintenance with independence and a strong safety focus.

The role requires excellent communication, proper documentation, and on-call weekend coverage as needed; valid driver's license and ability to travel; on-site work with modern tools and support.

Qualifications

• Experience diagnosing and repairing heavy-duty trucks and trailers.
• Knowledge of diesel engines, electrical systems, transmissions, hydraulics and related components.
• Ability to work independently and manage field service calls.
• Strong communication, documentation and customer service skills.
• Comfort using mobile devices, service applications and digital work orders.
• Valid driver’s licence and ability to travel to customer sites, with on-call rotation willingness.

Responsibilities

• Travel to customer locations to diagnose, service and repair heavy-duty trucks and trailers.
• Troubleshoot diesel engines, transmissions, electrical, hydraulic and other systems.
• Perform preventative maintenance and repairs per manufacturer specifications and company standards.
• Explain findings and repair recommendations to customers and service advisors.
• Complete digital work orders, service records and required reports.
• Maintain the mobile service vehicle, tools and inventory in good condition.
• Adhere to health, safety, environmental, and operating procedures in the field.
• Represent the organization professionally and provide a responsive customer experience.

Skills

Heavy-duty truck repair

Diesel engines knowledge

Independent work

Customer service

Communication

Mobile devices usage

Job description

Posted Friday, July 31, 2026 at 9:00 a.m.

Fort St. John, British Columbia | Full-Time, Permanent

Position Overview

We are seeking an experienced and customer-focused Mobile Service Technician to support heavy-duty truck and trailer customers throughout the Fort St. John area. Working from a fully equipped mobile service vehicle, you will diagnose mechanical concerns, complete repairs and preventative maintenance, and provide timely, professional service at customer locations. This position is well suited to a technician who works safely, communicates clearly, and is comfortable managing field service calls with a high degree of independence.

Compensation and Employment Details

• Hourly rate: $55–$65 per hour
• Additional compensation: Bonus eligibility, and Mobile premiums
• Employment type: Full-time, permanent
• Schedule: Regular working hours with participation in an on-call rotation, including occasional weekend coverage based on business needs
• Work setting: Onsite

Key Responsibilities

• Travel to customer locations to diagnose, service, and repair heavy-duty trucks and trailers.
• Troubleshoot diesel engines, transmissions, electrical, hydraulic, and other mechanical systems.
• Perform preventative maintenance, inspections, and repairs in accordance with manufacturer specifications and company standards.
• Explain findings, repair recommendations, and service status clearly to customers and service advisors.
• Complete accurate digital work orders, service records, parts documentation, and required reports.
• Maintain the mobile service vehicle, tools, equipment, and inventory in a clean, organized, and service-ready condition.
• Follow all company health, safety, environmental, and operating procedures while working in the field.
• Represent the organization professionally and contribute to a responsive, customer-focused service experience.

Required Qualifications

• Demonstrated experience diagnosing and repairing heavy-duty trucks and trailers.
• Strong working knowledge of diesel engines, electrical systems, transmissions, hydraulics, and related components.
• Ability to work independently, prioritize service calls, and make sound decisions in field environments.
• Strong communication, documentation, and customer service skills.
• Comfort using mobile devices, service applications, and digital work-order systems.
• Commitment to safe work practices, quality workmanship, and professional conduct.
• Flexibility to participate in an on-call rotation and occasional weekend coverage.
• Valid driver's licence and the ability to travel to customer sites, subject to company driving requirements.

Preferred Qualifications

• Journeyperson certification or equivalent recognized trade qualification in heavy-duty equipment or commercial transport mechanics.
• Previous mobile, roadside, or field-service experience.
• Experience working with dealership diagnostic platforms and manufacturer service information.

What We Offer

• Competitive hourly compensation and applicable premiums
• Modern equipment, tools, and mobile technology
• Varied and challenging field assignments
• A supportive team environment with autonomy in the field
• Ongoing development and career advancement opportunities
• The opportunity to make a direct impact on customer uptime and success

Physical and Work Environment

This role is performed at customer and job-site locations in a range of indoor and outdoor conditions. The work regularly involves standing, walking, bending, kneeling, climbing, reaching, using hand and power tools, and lifting or carrying parts and equipment. Exposure to noise, changing weather, uneven surfaces, vehicle traffic, and shop or job-site conditions may occur. The successful candidate must be able to perform the essential duties of the position safely, with reasonable accommodation where required.

Who We Are:

Velocity Truck Centres Canada provides full-service support, including sales, maintenance, parts, collision repair, and financing. Representing top brands like Freightliner, Western Star, Thomas Built, Autocar, and Trailers, we are committed toSpeed, Value, and Trust for our customers and employees. With 17 branches across Alberta and British Columbia and over 100 locations worldwide in Canada, the USA, Mexico, and Australia, we offer exciting career growth opportunities and are looking for dedicated professionals to join our team.

Velocity Truck Centres Canada is an equal opportunity employer.