Mobile Security Supervisor: Lead, Coach & Patrol Excellence

GardaWorld; Peterborough; On-site; CAD 26,000 - 37,000; Full time

Benefits offered by this job

Starting wage $23.00 per hour

Uniform provided

Career advancement opportunities

GardaWorld Academy training

Job summary

GardaWorld is seeking a Mobile Security Supervisor to help maintain service standards across client sites by coaching, mentoring, and supporting frontline guards. You will conduct site visits, respond to alarms and incidents, perform mobile patrols, and serve as the primary after-hours contact for clients and security staff.

This role is ideal for an experienced security professional who can build strong relationships, promote accountability, and deliver excellent customer service, with a

Qualifications

• Requires minimum 2 years of security experience.
• Valid Ontario Security Guard Licence is required.
• Valid First Aid certification from WSIB-approved provider is required.
• G2 Driver's Licence with clean driving record is required.
• Flexibility to work rotating shifts, weekends and holidays.
• Strong communication and interpersonal skills; ability to coach and mentor staff.

Responsibilities

• Coach, mentor, and support frontline security guards.
• Respond to alarms, emergencies, incidents, and requests for assistance.
• Perform mobile patrols and site inspections.
• Investigate and document incidents, hazards, and customer concerns.
• Serve as the primary after-hours contact for clients and security personnel.
• Assist with staffing shortages, scheduling challenges, and emergency deployments.
• Maintain strong client relationships and provide operational updates.
• Complete reports and documentation accurately and professionally.

Skills

Strong communication

Coaching mentorship

Customer service

Education

Ontario Security Guard Licence

WSIB-approved First Aid certification

G2 Driver's Licence

Job description

GardaWorld is seeking a Mobile Security Supervisor to help maintain service standards across client sites by coaching, mentoring, and supporting frontline guards. You will conduct site visits, respond to alarms and incidents, perform mobile patrols, and serve as the primary after-hours contact for clients and security staff.

This role is ideal for an experienced security professional who can build strong relationships, promote accountability, and deliver excellent customer service, with a