Mobile Patrol Guard (Hamilton)

West Egg Security; Hamilton; On-site; Full time

Benefits offered by this job

Dental care

Extended health care

On-site parking

Job summary

A security solutions company in Ontario is seeking Mobile Patrol Guards to ensure the safety of properties and provide outstanding customer service. The role requires a valid security guard license, customer service skills, and the ability to respond to emergencies effectively. Ideal candidates will have a clean driving record and experience in mobile security. This position offers opportunities for growth and requires adherence to strict security protocols.

Qualifications

• Must hold a valid security guard license issued by the Ontario Ministry.
• Must have a clean driver's abstract.
• Comprehensive knowledge of security policies and related Acts.

Responsibilities

• Provide Mobile Security Guard services at designated locations.
• Conduct patrols, observe and act on security breaches.
• Respond to emergencies and provide customer service.

Skills

Mobile Security experience

Customer service skills

Conflict resolution

Computer skills

Ability to work unsupervised

Education

Valid security guard license

Valid G license

Job description

Room for growth into a variety of positions and promotions!

SECURITY DONE DIFFERENTLY! A CUSTOMER SERVICE BASED APPROACH.

West Egg Security offers strategic security solutions and customized human resource planning and management to organizations across diverse industries. Our management team, led by professionals with decades of people management experience in varied vertical markets, provides an unparalleled level of support to our partners and team members.

West Egg Security is looking for Mobile Patrol Guards who provide a highly visible, security guard service to various properties in a professional, competent and courteous manner. The primary responsibility of the Mobile Patrol Guard is to ensure a safe and secure environment for the protection of people, property and assets through access control and emergency response through patrol of the property.

Mobile Patrol Guard will interact with security guards on site and foot patrol each designated location. Mobile Patrol Guards are required to comply with all company and client policies, procedures and directives. Mobile Patrol Guards must instill a strong sense of safety and security amongst visitors and staff while providing a high level of professionalism and customer service in all interactions.

Job Duties

• Providing Mobile Security Guard Services, at building at a vehicle depo, responding to emergency, security and law enforcement calls, maintaining the utmost confidentiality at all times.
• Patrolling assigned areas. Observing, investigating and acting on possible breaches of security, fire and safety hazards, illegal entry, theft and malfunction or interruption of utilities.
• Act as an ambassador of the client site by providing customer service, responding to guest inquiries.
• Informing the designated authorities in the event of security, fire or health emergencies. Activating fire alarm and safety systems and assisting in evacuation procedures. Escorting designated authorities, police, fire, ambulance personnel to emergency locations.
• Screening unauthorized persons/staff and escorts or physically removing persons found trespassing, engaging in criminal acts or breaching the policies.
• Recording and maintaining log books of daily activities, unusual or special occurrences and issuance of equipment to staff.
• Conducting investigations, preparing incident reports, and conducting follow up investigations.
• Providing security for protocol functions, demonstrations and special events.
• Performing duties such as open-up and lock-down procedures, and security/life safety equipment inspections and foot patrol.
• Performing other related duties as assigned by the client contact or WES

Job Requirements

• Must hold a valid security guard license issued by the Ontario Ministry of Community and Correctional Services;
• Must have a valid G license
• Must have a clean drivers abstract
• Must be able to work weekdays and weekends and overnights
• Must have experience in Mobile Security, security systems and their functions
• Strong working knowledge of various security hardware, software, keying and systems
• Must be able to work unsupervised
• Must be able to direct site guards on procedure and conduct
• Comprehensive knowledge of common security policies and various related Acts, Codes, WHMIS
• Ability to operate and maintain computerized state of the art security equipment and possess strong computer skills
• Ability to react and resolve emergency and crisis situations in a proper manner
• Can demonstrate ability in preparing and maintaining clear, concise, and legible security reports and detailed records
• Highly developed interpersonal and customer service skills, including conflict resolution, problem solving, decision making, situational assessment and communication skills

Job Type

Full-time-Permanent, Casual (On call)

• Dental care
• Extended health care
• On-site parking

Licence/Certification

• Security Guard Licence (required)
• Class G Licence with clean driver’s abstract (required)