Mobile Library Driver & Outreach Clerk

City of Windsor; Windsor; On-site; CAD 37,000 - 46,000; Part time

Job summary

The City of Windsor's Windsor Public Library seeks a Regular Part-Time Bookmobile Driver to deliver circulation and outreach services from the bookmobile, reconcile cash, assist customers, and provide information about library resources.

The role requires an Ontario Secondary School Graduation Diploma with two years post-secondary, three years of driving experience, a Class D licence, strong customer service and computer skills, and a weekend work commitment.

Qualifications

• Ontario Secondary School Graduation Diploma plus two years post-secondary education or equivalency.
• Minimum three years commercial driving experience.
• Current Class D Driver's Licence with ability to provide driving abstract.
• Over one year of customer service experience.
• Proficient in keyboarding and Microsoft Office products.
• Excellent public service, customer relations, interpersonal and communication skills.
• Thorough knowledge of online catalogue and circulation modules.
• Willingness to adapt to changing tasks in a team environment.
• Public Library experience is an asset.
• Ability to perform physical work and lift up to 60 lbs.
• Weekend work availability.

Responsibilities

• Drive the bookmobile and deliver circulation and outreach services from the bookmobile.
• Perform circulation duties including charging/discharging materials and updating customer accounts.
• Reconcile cash and perform banking duties daily.
• Resolve customer account problems and inquiries.
• Assist customers with material requests and holds.
• Provide hardware and software troubleshooting support.
• Monitor and request supplies.
• Secure library property including vehicle access.
• Maintain materials for repair and discard as needed.
• Operate the Bookmobile and keep daily vehicle log and inspections.
• Operate office equipment (e.g., computer, debit machine).
• Provide information about library resources and services.
• Maintain an inviting, orderly library environment and prompt customer service.
• Perform Occupational Health & Safety duties as required.
• Perform other duties as assigned.

Skills

Customer service

Public service

Interpersonal skills

Conflict resolution

Organizational skills

Communication skills

Team adaptability

Keyboarding

Microsoft Office

Education

Ontario Secondary School Graduation Diploma + 2 years post-secondary

Tools

Microsoft Office

Job description

The City of Windsor's Windsor Public Library seeks a Regular Part-Time Bookmobile Driver to deliver circulation and outreach services from the bookmobile, reconcile cash, assist customers, and provide information about library resources.

The role requires an Ontario Secondary School Graduation Diploma with two years post-secondary, three years of driving experience, a Class D licence, strong customer service and computer skills, and a weekend work commitment.