Mobile Infrastructure Technician

Dexterra; Grande Prairie; On-site; CAD 55,000 - 75,000; Full time

Job summary

Dexterra Group is seeking a mobile technician to maintain and secure technology-based infrastructure across on-site locations on a rotation schedule, with travel required. This role supports networks, TV systems, and surveillance gear while staying compliant with safety protocols.

You will service, repair and install network, head-end TV, and security systems, and provide local IT support for on-site staff and remote teams.

Qualifications

• Highschool diploma.
• Higher technology-based education at a college, university, or polytechnic level.
• 1 or more Certifications in Cisco, Ubiquity, Fortinet or equivalent.
• First-aid, confined space, working at heights, CSTS, AWP and WHMIS.
• Minimum 5 years’ experience in a technician role.

Responsibilities

• Service, repair and install network and Internet systems.
• Service, repair and install TV systems.
• Service, repair and install Surveillance and security systems.
• Provide Local IT and technical support for all technology-based systems.

Skills

5 years experience in technician role

Education

Highschool diploma

Tech education at college/university/polytechnic

Cisco/Ubiquiti/Fortinet certifications

First-aid, confined space, heights, CSTS, AWP, WHMIS

Job description

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care.

WHAT'S THE JOB?

Reporting to the Senior Manager, Infrastructure Services, the mobile technician role plays a vital part in keeping technology based infrastructure running and secure.

This is a field based role on a rotation based schedule, actioning items that require a hands on presence locally, and preforming preventative maintenance as required to ensure systems remain optimized. Travel is required for this position. This role is safety sensitive, Pre-employment Drug and Alcohol testing is required.

Service, repair and install network and Internet systems:

• Local management of Network switches, access points, security appliances and aggregation equipment.
• Replace or maintenance systems as required.
• Ensure high level or standards, cable clean up, performance optimization.
• Maintain exterior systems such as satellites, antenna, or P2P radios

Service, repair and install TV systems:

• Service and install Pico and Holland style head-end systems
• Service and install Analog and digital cable systems in the remote lodge environments
• Install physical television sets and monitors including brackets and cable pulls.

Service, repair and install Surveillance and security systems

• Repair and replace cameras and NVR equipment as required
• Install camera and security systems, including alarms, sensors, and support hardware.
• Complete backups and firmware updates locally.
• Service and repair access control systems, and AI based platforms, guest door lock systems, etc.

Provide Local IT and technical support for all technology-based systems

• Support remote support teams with repair and changes on site
• Work with users to improve comfort and education
• Repair and support computers, phones, printers and scanners, and any other technology based system.

WHO ARE WE LOOKING FOR?

• Highschool diploma
• Higher technology-based education at a collage, university, or polytechnic level.
• 1 or more Certifications in Cisco, Ubiquity, Fortinet or equivalent
• First-aid, confined space, working at heights, CSTS, AWP and WHIMIS
• Minimum 5 years’ experience in a technician role

WHAT'S IN IT FOR YOU?

• Be part of an industry that's more important than ever!
• Employee Referral Program!
• Career advancement opportunities.
• Whereas other companies are downsizing, we are growing!
• Be #1 on day 1 by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request. #IND2