Mobile Glass Technician

Driven Brands Inc.; London; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading automotive service company is seeking a Mobile Glass Technician to join their team in London, Ontario. This role involves the installation and repair of auto glass, calibration of vehicle systems, and ensuring high customer satisfaction. Applicants should have automotive glass experience and strong communication skills, as well as the ability to work under various conditions.

Qualifications

• 1+ year automotive glass installation experience required.
• Valid driver’s license essential.
• Exceptional customer service skills and attention to detail needed.

Responsibilities

• Install windshields and auto glass in shop or mobile units.
• Calibrate vehicle electronics and repair glass damage.
• Ensure customer satisfaction and process payments.

Skills

Customer Service

Attention to Detail

Basic Computer Skills

Job description

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Company:Driven Brands

Driven Brands, headquartered in Charlotte, NC, is the largest automotive services company in North America, providing a range of consumer and commercial automotive services, including paint, collision, glass, vehicle repair, oil change, maintenance, and car wash. Driven Brands is the parent company of some of North America’s leading automotive service businesses including Take 5 Oil Change, Meineke Car Care Centers, Maaco, 1-800-Radiator & A/C, Auto Glass Now, and CARSTAR. Driven Brands has approximately 4,800 locations across the United States and 13 other countries, and services tens of millions of vehicles annually.

Job Description

Uniban Canada, a part of the Driven Brands family of automotive aftermarket franchise brands, is a leading technology-based provider of automotive glass repair, replacement and ADAS calibration services for vehicle owners, fleets and insurance carriers. Founded in 1977, Uniban Canada also offers technology-enabled glass claims management services for insurance carriers.

Uniban Canada today has the largest network of installers with more than 320 service centres and 300 mobile units. Our network of franchises, banners, and authorized agents is connected by the corporate objectives and the shared values of customer satisfaction and superior customer experience.

Specific Responsibilities Include

• Install windshields and auto glass in our shop or from a mobile operation unit
• Calibrate vehicle electronics such as ADAS systems, Lane Departure Warning, Forward Collision Alert, etc.
• Repair chips and other glass damage
• Interact with customers to ensure customer satisfaction with a job well done
• Process payments from mobile customers
• Maintain a professional appearance and positive attitude
• Maintain cleanliness of work environment
• Performs a variety of maintenance and technical support on installed products and equipment
• Troubleshoots, diagnoses, and resolves malfunctions of a moderately complex nature
• Determines when products should be upgraded or replaced
• Communicates information that requires some explanation or interpretation
  
  

Skills/Qualifications/Physical Requirements

• 1+ Year(s) of automotive glass installation experience
• Must have a valid driver’s license
• Must be able to maneuver around vehicles to position yourself safely during installations
• Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning
• Capable of working any day of the week including Sundays and work in hot/cold weather conditions
• Must be able to lift up to fifty (50) pounds
• Basic computer skills: ability to use a keyboard and a mouse to correctly collect and enter information into a point of sale system
• Exceptional customer service skills
• Attention to detail
• Ability to communicate clearly and effectively with customers and team members
• Comfortable working in fast-paced environment while managing multiple tasks to accomplish goals
• Motivated self-starter who is willing to work independently and with teams

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Retail

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